United Airlines

🇺🇸 United States
United Air Lines  | 
68
ASO score
Text
43/100
Reviews
100/100
Graphic
42/100
Other
100/100
rating
App Rating
4.7
rating
Votes
5.4M
rating
App Age
11y 6m
rating
Last Update
Jan 25, 2023

Compare with Category Top Apps

Metrics
Current App
Category Top Average
Difference
Rating
4.73
4.58
+3%
Number of Ratings (Voted)
5.4M
1.3M
+308%
App Age
11y 6m
8y 2m
+41%
In-app Purchases Price
$0
$53
Update Frequency
13d
21d
-38%
Title Length
15
24
-38%
Subtitle Length
0
27
Description Length
2 638
2 852
-8%
Number of Screenshots
5
7
-29 %
Size
414MB
198MB
+109 %

Category Ranking in United States

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Top Jan 23, 2023 Jan 30, 2023
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Top Jan 23, 2023 Jan 30, 2023
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Top Jan 23, 2023 Jan 30, 2023
4
5

Ranking Keywords in United States

Keywords App Rank
united airlines app
1
united
1
united airlines
1
airlines
1
airline
1
Illustration
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Text ASO

Title (
Characters: 15 of 30
)
United Airlines
Subtitle (
Characters: 55 of 30
)
Reserve your flights and fly through the check-in line.
Description (
Characters: 2638 of 4000
)
Say hello to our redesigned United app. With our everchanging environment and the need more than ever to empower our customers with more ability to self-serve and stay informed, we’ve worked to enhance our United app to deliver information more consistently, timelier and easier than before for all users – all while keeping many of the same features you know and love. The app is your all-in-one travel partner - Our redesigned app will now deliver information you need more consistently than ever before with improved navigation for a more seamless experience. The design updates also serve as a complement to our enhanced accessibility support for screen readers. - During your trip, our app home screen gives you quick access to important details by opening to the most useful and relevant information, for all users whether you’re signed in or not. When it’s time to travel, check in for your flights on the home screen and view real-time updates. See what amenities are on your flights and your position on the upgrade and standby lists. While at the airport, explore interactive airport maps to find a United Club location near you and stay up to date on your flight status through our push notifications delivered directly to your inbox. Manage your MileagePlus® account - Enroll in MileagePlus and check out our newly envisioned “My account” experience. You can also earn miles with MileagePlus programs and use these miles to book award travel on the app, too. Search for flights and book travel - Look for flights across our global network. When you find one that’s right, book it on the app using money, award miles or even your electronic travel certificates. Easily manage your reservations on the app - View and change your seat assignments, or enhance your trips by adding Economy Plus® seating, Premier Access®, United Club℠ passes, travel bundles and more. You can also change, cancel or rebook your flights right on the app, all through the “My trips” section. Continue using the app in the air - With United Private Screening on select flights, watch TV shows and movies on your own device. Plus, track the status of your checked bags and see which gate you’ll arrive to once you land. Travel-Ready Center - Use our Travel-Ready Center to navigate everything needed for travel. Learn about COVID-19 travel requirements and upload the necessary test results, vaccine documentation, and destination entry forms. It even integrates with Apple Health, allowing you to seamlessly provide your proof of vaccination. Have questions? - Message our contact center directly through the Contact Us section in the app. }
Read more

Visual ASO

Screenshots

Rating & Reviews

Reviews Overview
🧐 Coming Soon…
Rating
4.7
5 397 396 voters

Some Latest Reviews

Didn’t get the seat booked
29 Jan, 2023
1
I paid almost $6000 for my ticket booked an aile seat going to Denver window going back both times United changed my seat to a middle seat totally unacceptable considering how mush I paid for the ticket when calling to get help correcting it wasn’t able to get any help there is a reason why I don’t fly United
George Traveler
29 Jan, 2023
1
Tried adding two bags and they are charging me for my first bag. My mileage plus states that the first bag is free. I guess it’s not on this app.
Corsettimom
29 Jan, 2023
1
Terrible costumer service. Misleading information from different representative supervisors. No one wants to help, they delayed communication and constantly interrupted, did not want to hear my concern. Spent hours on the phone and text messages only to have the representatives repeat like robots without actually listening to what I had to say.
99bridge
28 Jan, 2023
1
Over $100 for first checked bag is absolute ROBBERY. This is not included in your baggage disclosure.
BJM2023
28 Jan, 2023
3
It is extremely difficult to change credit cards on the app. Changing it in one place does not carry it through to all places in the app. It is an extremely frustrating exercise.
H26yrimordiumspacemodulator
28 Jan, 2023
1
This app is ridiculous. It never remembers the information I’ve entered after it has been submitted. For example, I have to check in again and retype all the same information now that my vaccination papers have been approved. I am really hoping that once I submit this feedback it doesn’t make me start the checkin process again for a fourth time. ALL I WANT IS MY BOARDING PASS! Thanks,
HanVota
28 Jan, 2023
1
My trip was an economy fare booked by a travel agent and I can’t tell which economy it is from the United app or website. Therefore, I can’t tell if I can bring a carry-on bag.
FruFruFru20
28 Jan, 2023
1
Just let us enter manually our passport details. Image upload is frustrating.
Mkhurly
28 Jan, 2023
5
I’m not an App person but this is a very easy app to navigate. Well done United!

Other

Additional Information
Rating:
4.73
Voted: 5.4M
App Store Link:
Website:
Email: -
Privacy Policy: -
Categories: Productivity, Travel
Size: 414MB
App Age: 11 years 6 months
Release Date: Jul 19, 2011
Last Update: Jan 25, 2023
Version: 4.1.73
Version history
4.1.73
Jan 25, 2023
In this release, we’ve made minor enhancements to increase the ease of use on different pages and provide more consistency throughout the app.
4.1.72
Jan 11, 2023
In this release, we’ve made minor enhancements to increase the ease of use on different pages and provide more consistency throughout the app.

More by United Air Lines

Version history