Krispy Kreme ®

26
ASO score
Text
11/100
Graphic
60/100
Reviews
2/100
Other
100/100
Additional Information
Rating:
4.6
Voted: 37.22K
App Store Link:
Website: -
Email: -
Privacy Policy: -
Categories: Lifestyle , Food & Drink
Size: -
App Age: 11 years
Release Date: Dec 15, 2011
Last Update: Oct 13, 2022
Version: 22.13.1
Version history
22.13.1
Oct 13, 2022
Bug Fixes and Enhancements
22.12.0
Oct 03, 2022
Bug Fixes and Enhancements
Version history
22.13.1
Oct 13, 2022
Bug Fixes and Enhancements
22.12.0
Oct 03, 2022
Bug Fixes and Enhancements
22.11.0
Sep 26, 2022
Bug Fixes and Enhancements
22.10.0
Sep 08, 2022
Bug Fixes and Enhancements
22.9.0
Aug 12, 2022
Bug Fixes and Enhancements
22.8.0
Aug 01, 2022
Bug Fixes and Enhancements
22.7.1
Jul 01, 2022
Bug fix for missed transactions
22.7.0
Jun 24, 2022
Bug fixes and enhancements
22.6.1
Jun 11, 2022
Bug Fixes and Enhancements
22.6.0
Jun 09, 2022
Thanks for downloading Krispy Kreme's app! We've redesigned our app to make it easier than ever to use.
22.5.0
May 27, 2022
Bug Fixes and Enhancements
22.4.0
May 02, 2022
Bug Fixes and Enhancements
22.3.0
Apr 18, 2022
Bug Fixes and Enhancements
22.2.0
Mar 18, 2022
Bug Fixes and Enhancements
22.1.0
Feb 25, 2022
You can now add your apartment or suite number for deliveries, and we've fixed some bugs for a seamless experience.
21.4.0
Dec 18, 2021
Bug Fixes and Enhancements
21.3.1
Sep 14, 2021
Bug Fixes and Enhancements
21.3.0
Aug 19, 2021
Bug Fixes and Enhancements
21.2.0
Jun 03, 2021
Thanks for using the Krispy Kreme app! We’ve added several new features to improve your app experience. Quickly reorder your recent orders and favorites Save your favorite orders Easily view order status
3.18.0
May 12, 2021
• Login has been revised • Teachers can revoke messages • Bug fixes
21.1.1
Apr 20, 2021
Bug Fixes and Enhancements
21.1.0
Mar 08, 2021
bug fixes and improvements
21.0.0
Feb 10, 2021
20.5.0
Dec 21, 2020
20.4.2
Aug 11, 2020
20.4.1
Aug 03, 2020
20.4.0
Jul 22, 2020
20.3.0
Jul 16, 2020
20.2.0
May 07, 2020
20.1.4
Apr 02, 2020
20.1.3
Mar 26, 2020
20.1.2
Mar 19, 2020
20.1.1
Feb 25, 2020
20.0.0
Jan 16, 2020
19.6.0
Dec 18, 2019
19.4.1
Oct 11, 2019
19.4
Oct 04, 2019
19.3.0
Jul 24, 2019
19.2.2
Jul 01, 2019
19.2.1
May 31, 2019
19.2.0
May 06, 2019
19.1.2
Apr 12, 2019
19.1.1
Apr 03, 2019
19.1.0
Jan 31, 2019
18.7.07
Dec 28, 2018
18.7.06
Dec 13, 2018
18.7.05
Nov 14, 2018
18.7.04
Sep 21, 2018
18.7.02
Sep 13, 2018
18.7.0
Aug 31, 2018
18.2.5
Aug 03, 2018
18.2.4
Jun 30, 2018
18.2.3
May 03, 2018
18.2.0
Apr 03, 2018
18.1.1
Mar 12, 2018
17.8.1
Jan 16, 2018
17.7.3
Dec 04, 2017
17.7.1
Nov 08, 2017
17.5.1
Jul 08, 2017
3.0.0
Jun 10, 2017
2.6.1
Apr 05, 2017
2.6.0
Oct 25, 2016
2.5.0
Jun 18, 2016
2.4.2
Dec 15, 2015
2.4.1
Dec 02, 2015
2.3.0
Aug 05, 2015
2.2.0
Apr 10, 2015
2.1.0
Feb 22, 2015
2.0.1
Jan 01, 2015
2.0.0
Dec 03, 2014
1.5.1
Dec 10, 2013
1.5
Nov 27, 2013
1.3
Dec 31, 2012
1.2
Feb 14, 2012
1.1
Dec 18, 2011
1.0
Dec 17, 2011
0
Dec 15, 2011
First release

Compare with Category Top Apps

Metrics
Current App
Category Top Average
Difference
Metrics
Current App
Category Top Average
Difference
Rating
Current App: 4.6
Category Top Average: 4.36
+6%
Number of Ratings (Voted)
Current App: 37.1K
Category Top Average: 209.3K
-82%
App Age
Current App: 10y 11m
Category Top Average: 6y 5m
+70%
In-app Purchases Price
Current App: $0
Category Top Average: $35
Update Frequency
Current App: 10d
Category Top Average: 20d
-50%
Title Length
Current App: 14
Category Top Average: 26
-46%
Subtitle Length
Current App: 0
Category Top Average: 24
Description Length
Current App: 593
Category Top Average: 2 603
-77%
Number of Screenshots
Current App: 75
Category Top Average: 89
-16%
Size
Current App: 0MB
Category Top Average: 74MB

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Text ASO

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Description (
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The Krispy Kreme® app is filled with tons of delightful surprises! Download now to experience the joy of Krispy Kreme and all the exciting features below: Mobile Ordering • Place your order for either in-store pickup or delivery • Customize your own box with a dozen of your favorite doughnuts Krispy Kreme Rewards™ • Sweet Rewards! Earn your way to free doughnuts, dozens, or coffee and receive a free doughnut just for signing up! • Exclusive Offers Hot Light™ • Find out exactly when hot, fresh doughnuts are coming off the line • Locate the nearest Krispy Kreme shop, wherever you are}
Read more
Description (
Characters: 593 of 4000
)
The Krispy Kreme® app is filled with tons of delightful surprises! Download now to experience the joy of Krispy Kreme and all the exciting features below: Mobile Ordering • Place your order for either in-store pickup or delivery • Customize your own box with a dozen of your favorite doughnuts Krispy Kreme Rewards™ • Sweet Rewards! Earn your way to free doughnuts, dozens, or coffee and receive a free doughnut just for signing up! • Exclusive Offers Hot Light™ • Find out exactly when hot, fresh doughnuts are coming off the line • Locate the nearest Krispy Kreme shop, wherever you are}
Read more
Description (
Characters: 593 of 4000
)
The Krispy Kreme® app is filled with tons of delightful surprises! Download now to experience the joy of Krispy Kreme and all the exciting features below: Mobile Ordering • Place your order for either in-store pickup or delivery • Customize your own box with a dozen of your favorite doughnuts Krispy Kreme Rewards™ • Sweet Rewards! Earn your way to free doughnuts, dozens, or coffee and receive a free doughnut just for signing up! • Exclusive Offers Hot Light™ • Find out exactly when hot, fresh doughnuts are coming off the line • Locate the nearest Krispy Kreme shop, wherever you are}
Read more
Description (
Characters: 593 of 4000
)
The Krispy Kreme® app is filled with tons of delightful surprises! Download now to experience the joy of Krispy Kreme and all the exciting features below: Mobile Ordering • Place your order for either in-store pickup or delivery • Customize your own box with a dozen of your favorite doughnuts Krispy Kreme Rewards™ • Sweet Rewards! Earn your way to free doughnuts, dozens, or coffee and receive a free doughnut just for signing up! • Exclusive Offers Hot Light™ • Find out exactly when hot, fresh doughnuts are coming off the line • Locate the nearest Krispy Kreme shop, wherever you are}
Read more
Description (
Characters: 593 of 4000
)
The Krispy Kreme® app is filled with tons of delightful surprises! Download now to experience the joy of Krispy Kreme and all the exciting features below: Mobile Ordering • Place your order for either in-store pickup or delivery • Customize your own box with a dozen of your favorite doughnuts Krispy Kreme Rewards™ • Sweet Rewards! Earn your way to free doughnuts, dozens, or coffee and receive a free doughnut just for signing up! • Exclusive Offers Hot Light™ • Find out exactly when hot, fresh doughnuts are coming off the line • Locate the nearest Krispy Kreme shop, wherever you are}
Read more
Description (
Characters: 593 of 4000
)
The Krispy Kreme® app is filled with tons of delightful surprises! Download now to experience the joy of Krispy Kreme and all the exciting features below: Mobile Ordering • Place your order for either in-store pickup or delivery • Customize your own box with a dozen of your favorite doughnuts Krispy Kreme Rewards™ • Sweet Rewards! Earn your way to free doughnuts, dozens, or coffee and receive a free doughnut just for signing up! • Exclusive Offers Hot Light™ • Find out exactly when hot, fresh doughnuts are coming off the line • Locate the nearest Krispy Kreme shop, wherever you are}
Read more
Description (
Characters: 593 of 4000
)
The Krispy Kreme® app is filled with tons of delightful surprises! Download now to experience the joy of Krispy Kreme and all the exciting features below: Mobile Ordering • Place your order for either in-store pickup or delivery • Customize your own box with a dozen of your favorite doughnuts Krispy Kreme Rewards™ • Sweet Rewards! Earn your way to free doughnuts, dozens, or coffee and receive a free doughnut just for signing up! • Exclusive Offers Hot Light™ • Find out exactly when hot, fresh doughnuts are coming off the line • Locate the nearest Krispy Kreme shop, wherever you are}
Read more
Description (
Characters: 593 of 4000
)
The Krispy Kreme® app is filled with tons of delightful surprises! Download now to experience the joy of Krispy Kreme and all the exciting features below: Mobile Ordering • Place your order for either in-store pickup or delivery • Customize your own box with a dozen of your favorite doughnuts Krispy Kreme Rewards™ • Sweet Rewards! Earn your way to free doughnuts, dozens, or coffee and receive a free doughnut just for signing up! • Exclusive Offers Hot Light™ • Find out exactly when hot, fresh doughnuts are coming off the line • Locate the nearest Krispy Kreme shop, wherever you are}
Read more
Description (
Characters: 593 of 4000
)
The Krispy Kreme® app is filled with tons of delightful surprises! Download now to experience the joy of Krispy Kreme and all the exciting features below: Mobile Ordering • Place your order for either in-store pickup or delivery • Customize your own box with a dozen of your favorite doughnuts Krispy Kreme Rewards™ • Sweet Rewards! Earn your way to free doughnuts, dozens, or coffee and receive a free doughnut just for signing up! • Exclusive Offers Hot Light™ • Find out exactly when hot, fresh doughnuts are coming off the line • Locate the nearest Krispy Kreme shop, wherever you are}
Read more
Description (
Characters: 593 of 4000
)
The Krispy Kreme® app is filled with tons of delightful surprises! Download now to experience the joy of Krispy Kreme and all the exciting features below: Mobile Ordering • Place your order for either in-store pickup or delivery • Customize your own box with a dozen of your favorite doughnuts Krispy Kreme Rewards™ • Sweet Rewards! Earn your way to free doughnuts, dozens, or coffee and receive a free doughnut just for signing up! • Exclusive Offers Hot Light™ • Find out exactly when hot, fresh doughnuts are coming off the line • Locate the nearest Krispy Kreme shop, wherever you are}
Read more
Description (
Characters: 593 of 4000
)
The Krispy Kreme® app is filled with tons of delightful surprises! Download now to experience the joy of Krispy Kreme and all the exciting features below: Mobile Ordering • Place your order for either in-store pickup or delivery • Customize your own box with a dozen of your favorite doughnuts Krispy Kreme Rewards™ • Sweet Rewards! Earn your way to free doughnuts, dozens, or coffee and receive a free doughnut just for signing up! • Exclusive Offers Hot Light™ • Find out exactly when hot, fresh doughnuts are coming off the line • Locate the nearest Krispy Kreme shop, wherever you are}
Read more
Description (
Characters: 593 of 4000
)
The Krispy Kreme® app is filled with tons of delightful surprises! Download now to experience the joy of Krispy Kreme and all the exciting features below: Mobile Ordering • Place your order for either in-store pickup or delivery • Customize your own box with a dozen of your favorite doughnuts Krispy Kreme Rewards™ • Sweet Rewards! Earn your way to free doughnuts, dozens, or coffee and receive a free doughnut just for signing up! • Exclusive Offers Hot Light™ • Find out exactly when hot, fresh doughnuts are coming off the line • Locate the nearest Krispy Kreme shop, wherever you are}
Read more
Description (
Characters: 593 of 4000
)
The Krispy Kreme® app is filled with tons of delightful surprises! Download now to experience the joy of Krispy Kreme and all the exciting features below: Mobile Ordering • Place your order for either in-store pickup or delivery • Customize your own box with a dozen of your favorite doughnuts Krispy Kreme Rewards™ • Sweet Rewards! Earn your way to free doughnuts, dozens, or coffee and receive a free doughnut just for signing up! • Exclusive Offers Hot Light™ • Find out exactly when hot, fresh doughnuts are coming off the line • Locate the nearest Krispy Kreme shop, wherever you are}
Read more
Description (
Characters: 593 of 4000
)
The Krispy Kreme® app is filled with tons of delightful surprises! Download now to experience the joy of Krispy Kreme and all the exciting features below: Mobile Ordering • Place your order for either in-store pickup or delivery • Customize your own box with a dozen of your favorite doughnuts Krispy Kreme Rewards™ • Sweet Rewards! Earn your way to free doughnuts, dozens, or coffee and receive a free doughnut just for signing up! • Exclusive Offers Hot Light™ • Find out exactly when hot, fresh doughnuts are coming off the line • Locate the nearest Krispy Kreme shop, wherever you are}
Read more
Description (
Characters: 593 of 4000
)
The Krispy Kreme® app is filled with tons of delightful surprises! Download now to experience the joy of Krispy Kreme and all the exciting features below: Mobile Ordering • Place your order for either in-store pickup or delivery • Customize your own box with a dozen of your favorite doughnuts Krispy Kreme Rewards™ • Sweet Rewards! Earn your way to free doughnuts, dozens, or coffee and receive a free doughnut just for signing up! • Exclusive Offers Hot Light™ • Find out exactly when hot, fresh doughnuts are coming off the line • Locate the nearest Krispy Kreme shop, wherever you are}
Read more
Description (
Characters: 593 of 4000
)
The Krispy Kreme® app is filled with tons of delightful surprises! Download now to experience the joy of Krispy Kreme and all the exciting features below: Mobile Ordering • Place your order for either in-store pickup or delivery • Customize your own box with a dozen of your favorite doughnuts Krispy Kreme Rewards™ • Sweet Rewards! Earn your way to free doughnuts, dozens, or coffee and receive a free doughnut just for signing up! • Exclusive Offers Hot Light™ • Find out exactly when hot, fresh doughnuts are coming off the line • Locate the nearest Krispy Kreme shop, wherever you are}
Read more
Description (
Characters: 593 of 4000
)
The Krispy Kreme® app is filled with tons of delightful surprises! Download now to experience the joy of Krispy Kreme and all the exciting features below: Mobile Ordering • Place your order for either in-store pickup or delivery • Customize your own box with a dozen of your favorite doughnuts Krispy Kreme Rewards™ • Sweet Rewards! Earn your way to free doughnuts, dozens, or coffee and receive a free doughnut just for signing up! • Exclusive Offers Hot Light™ • Find out exactly when hot, fresh doughnuts are coming off the line • Locate the nearest Krispy Kreme shop, wherever you are}
Read more
Description (
Characters: 593 of 4000
)
The Krispy Kreme® app is filled with tons of delightful surprises! Download now to experience the joy of Krispy Kreme and all the exciting features below: Mobile Ordering • Place your order for either in-store pickup or delivery • Customize your own box with a dozen of your favorite doughnuts Krispy Kreme Rewards™ • Sweet Rewards! Earn your way to free doughnuts, dozens, or coffee and receive a free doughnut just for signing up! • Exclusive Offers Hot Light™ • Find out exactly when hot, fresh doughnuts are coming off the line • Locate the nearest Krispy Kreme shop, wherever you are}
Read more
Description (
Characters: 593 of 4000
)
The Krispy Kreme® app is filled with tons of delightful surprises! Download now to experience the joy of Krispy Kreme and all the exciting features below: Mobile Ordering • Place your order for either in-store pickup or delivery • Customize your own box with a dozen of your favorite doughnuts Krispy Kreme Rewards™ • Sweet Rewards! Earn your way to free doughnuts, dozens, or coffee and receive a free doughnut just for signing up! • Exclusive Offers Hot Light™ • Find out exactly when hot, fresh doughnuts are coming off the line • Locate the nearest Krispy Kreme shop, wherever you are}
Read more
Description (
Characters: 593 of 4000
)
The Krispy Kreme® app is filled with tons of delightful surprises! Download now to experience the joy of Krispy Kreme and all the exciting features below: Mobile Ordering • Place your order for either in-store pickup or delivery • Customize your own box with a dozen of your favorite doughnuts Krispy Kreme Rewards™ • Sweet Rewards! Earn your way to free doughnuts, dozens, or coffee and receive a free doughnut just for signing up! • Exclusive Offers Hot Light™ • Find out exactly when hot, fresh doughnuts are coming off the line • Locate the nearest Krispy Kreme shop, wherever you are}
Read more
Description (
Characters: 593 of 4000
)
The Krispy Kreme® app is filled with tons of delightful surprises! Download now to experience the joy of Krispy Kreme and all the exciting features below: Mobile Ordering • Place your order for either in-store pickup or delivery • Customize your own box with a dozen of your favorite doughnuts Krispy Kreme Rewards™ • Sweet Rewards! Earn your way to free doughnuts, dozens, or coffee and receive a free doughnut just for signing up! • Exclusive Offers Hot Light™ • Find out exactly when hot, fresh doughnuts are coming off the line • Locate the nearest Krispy Kreme shop, wherever you are}
Read more
Description (
Characters: 593 of 4000
)
The Krispy Kreme® app is filled with tons of delightful surprises! Download now to experience the joy of Krispy Kreme and all the exciting features below: Mobile Ordering • Place your order for either in-store pickup or delivery • Customize your own box with a dozen of your favorite doughnuts Krispy Kreme Rewards™ • Sweet Rewards! Earn your way to free doughnuts, dozens, or coffee and receive a free doughnut just for signing up! • Exclusive Offers Hot Light™ • Find out exactly when hot, fresh doughnuts are coming off the line • Locate the nearest Krispy Kreme shop, wherever you are}
Read more
Description (
Characters: 593 of 4000
)
The Krispy Kreme® app is filled with tons of delightful surprises! Download now to experience the joy of Krispy Kreme and all the exciting features below: Mobile Ordering • Place your order for either in-store pickup or delivery • Customize your own box with a dozen of your favorite doughnuts Krispy Kreme Rewards™ • Sweet Rewards! Earn your way to free doughnuts, dozens, or coffee and receive a free doughnut just for signing up! • Exclusive Offers Hot Light™ • Find out exactly when hot, fresh doughnuts are coming off the line • Locate the nearest Krispy Kreme shop, wherever you are}
Read more
Description (
Characters: 593 of 4000
)
The Krispy Kreme® app is filled with tons of delightful surprises! Download now to experience the joy of Krispy Kreme and all the exciting features below: Mobile Ordering • Place your order for either in-store pickup or delivery • Customize your own box with a dozen of your favorite doughnuts Krispy Kreme Rewards™ • Sweet Rewards! Earn your way to free doughnuts, dozens, or coffee and receive a free doughnut just for signing up! • Exclusive Offers Hot Light™ • Find out exactly when hot, fresh doughnuts are coming off the line • Locate the nearest Krispy Kreme shop, wherever you are}
Read more
Description (
Characters: 593 of 4000
)
The Krispy Kreme® app is filled with tons of delightful surprises! Download now to experience the joy of Krispy Kreme and all the exciting features below: Mobile Ordering • Place your order for either in-store pickup or delivery • Customize your own box with a dozen of your favorite doughnuts Krispy Kreme Rewards™ • Sweet Rewards! Earn your way to free doughnuts, dozens, or coffee and receive a free doughnut just for signing up! • Exclusive Offers Hot Light™ • Find out exactly when hot, fresh doughnuts are coming off the line • Locate the nearest Krispy Kreme shop, wherever you are}
Read more
Description (
Characters: 593 of 4000
)
The Krispy Kreme® app is filled with tons of delightful surprises! Download now to experience the joy of Krispy Kreme and all the exciting features below: Mobile Ordering • Place your order for either in-store pickup or delivery • Customize your own box with a dozen of your favorite doughnuts Krispy Kreme Rewards™ • Sweet Rewards! Earn your way to free doughnuts, dozens, or coffee and receive a free doughnut just for signing up! • Exclusive Offers Hot Light™ • Find out exactly when hot, fresh doughnuts are coming off the line • Locate the nearest Krispy Kreme shop, wherever you are}
Read more
Description (
Characters: 593 of 4000
)
The Krispy Kreme® app is filled with tons of delightful surprises! Download now to experience the joy of Krispy Kreme and all the exciting features below: Mobile Ordering • Place your order for either in-store pickup or delivery • Customize your own box with a dozen of your favorite doughnuts Krispy Kreme Rewards™ • Sweet Rewards! Earn your way to free doughnuts, dozens, or coffee and receive a free doughnut just for signing up! • Exclusive Offers Hot Light™ • Find out exactly when hot, fresh doughnuts are coming off the line • Locate the nearest Krispy Kreme shop, wherever you are}
Read more
Description (
Characters: 593 of 4000
)
The Krispy Kreme® app is filled with tons of delightful surprises! Download now to experience the joy of Krispy Kreme and all the exciting features below: Mobile Ordering • Place your order for either in-store pickup or delivery • Customize your own box with a dozen of your favorite doughnuts Krispy Kreme Rewards™ • Sweet Rewards! Earn your way to free doughnuts, dozens, or coffee and receive a free doughnut just for signing up! • Exclusive Offers Hot Light™ • Find out exactly when hot, fresh doughnuts are coming off the line • Locate the nearest Krispy Kreme shop, wherever you are}
Read more
Description (
Characters: 593 of 4000
)
The Krispy Kreme® app is filled with tons of delightful surprises! Download now to experience the joy of Krispy Kreme and all the exciting features below: Mobile Ordering • Place your order for either in-store pickup or delivery • Customize your own box with a dozen of your favorite doughnuts Krispy Kreme Rewards™ • Sweet Rewards! Earn your way to free doughnuts, dozens, or coffee and receive a free doughnut just for signing up! • Exclusive Offers Hot Light™ • Find out exactly when hot, fresh doughnuts are coming off the line • Locate the nearest Krispy Kreme shop, wherever you are}
Read more
Description (
Characters: 593 of 4000
)
The Krispy Kreme® app is filled with tons of delightful surprises! Download now to experience the joy of Krispy Kreme and all the exciting features below: Mobile Ordering • Place your order for either in-store pickup or delivery • Customize your own box with a dozen of your favorite doughnuts Krispy Kreme Rewards™ • Sweet Rewards! Earn your way to free doughnuts, dozens, or coffee and receive a free doughnut just for signing up! • Exclusive Offers Hot Light™ • Find out exactly when hot, fresh doughnuts are coming off the line • Locate the nearest Krispy Kreme shop, wherever you are}
Read more
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Characters: 593 of 4000
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The Krispy Kreme® app is filled with tons of delightful surprises! Download now to experience the joy of Krispy Kreme and all the exciting features below: Mobile Ordering • Place your order for either in-store pickup or delivery • Customize your own box with a dozen of your favorite doughnuts Krispy Kreme Rewards™ • Sweet Rewards! Earn your way to free doughnuts, dozens, or coffee and receive a free doughnut just for signing up! • Exclusive Offers Hot Light™ • Find out exactly when hot, fresh doughnuts are coming off the line • Locate the nearest Krispy Kreme shop, wherever you are}
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Description (
Characters: 593 of 4000
)
The Krispy Kreme® app is filled with tons of delightful surprises! Download now to experience the joy of Krispy Kreme and all the exciting features below: Mobile Ordering • Place your order for either in-store pickup or delivery • Customize your own box with a dozen of your favorite doughnuts Krispy Kreme Rewards™ • Sweet Rewards! Earn your way to free doughnuts, dozens, or coffee and receive a free doughnut just for signing up! • Exclusive Offers Hot Light™ • Find out exactly when hot, fresh doughnuts are coming off the line • Locate the nearest Krispy Kreme shop, wherever you are}
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Description (
Characters: 593 of 4000
)
The Krispy Kreme® app is filled with tons of delightful surprises! Download now to experience the joy of Krispy Kreme and all the exciting features below: Mobile Ordering • Place your order for either in-store pickup or delivery • Customize your own box with a dozen of your favorite doughnuts Krispy Kreme Rewards™ • Sweet Rewards! Earn your way to free doughnuts, dozens, or coffee and receive a free doughnut just for signing up! • Exclusive Offers Hot Light™ • Find out exactly when hot, fresh doughnuts are coming off the line • Locate the nearest Krispy Kreme shop, wherever you are}
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Description (
Characters: 593 of 4000
)
The Krispy Kreme® app is filled with tons of delightful surprises! Download now to experience the joy of Krispy Kreme and all the exciting features below: Mobile Ordering • Place your order for either in-store pickup or delivery • Customize your own box with a dozen of your favorite doughnuts Krispy Kreme Rewards™ • Sweet Rewards! Earn your way to free doughnuts, dozens, or coffee and receive a free doughnut just for signing up! • Exclusive Offers Hot Light™ • Find out exactly when hot, fresh doughnuts are coming off the line • Locate the nearest Krispy Kreme shop, wherever you are}
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Description (
Characters: 593 of 4000
)
The Krispy Kreme® app is filled with tons of delightful surprises! Download now to experience the joy of Krispy Kreme and all the exciting features below: Mobile Ordering • Place your order for either in-store pickup or delivery • Customize your own box with a dozen of your favorite doughnuts Krispy Kreme Rewards™ • Sweet Rewards! Earn your way to free doughnuts, dozens, or coffee and receive a free doughnut just for signing up! • Exclusive Offers Hot Light™ • Find out exactly when hot, fresh doughnuts are coming off the line • Locate the nearest Krispy Kreme shop, wherever you are}
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Description (
Characters: 593 of 4000
)
The Krispy Kreme® app is filled with tons of delightful surprises! Download now to experience the joy of Krispy Kreme and all the exciting features below: Mobile Ordering • Place your order for either in-store pickup or delivery • Customize your own box with a dozen of your favorite doughnuts Krispy Kreme Rewards™ • Sweet Rewards! Earn your way to free doughnuts, dozens, or coffee and receive a free doughnut just for signing up! • Exclusive Offers Hot Light™ • Find out exactly when hot, fresh doughnuts are coming off the line • Locate the nearest Krispy Kreme shop, wherever you are}
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Description (
Characters: 593 of 4000
)
The Krispy Kreme® app is filled with tons of delightful surprises! Download now to experience the joy of Krispy Kreme and all the exciting features below: Mobile Ordering • Place your order for either in-store pickup or delivery • Customize your own box with a dozen of your favorite doughnuts Krispy Kreme Rewards™ • Sweet Rewards! Earn your way to free doughnuts, dozens, or coffee and receive a free doughnut just for signing up! • Exclusive Offers Hot Light™ • Find out exactly when hot, fresh doughnuts are coming off the line • Locate the nearest Krispy Kreme shop, wherever you are}
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Rating & Reviews

Reviews Overview
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Rating
4.6
37 215 voters

Reviews

Sunkissu9
11 Feb, 2021
4
I love this app but wish you would add gift card access.
El Gordo de Oro
13 Jan, 2021
4
I love Krispy Kreme and love their rewards program but when you want to customize you can’t seem to choose one flavor more than once. For example, I ordered a 3 pack custom and wanted 2 cake batter and one raspberry filled. You don’t have the option of adding 2 of the same flavor. You get an error message.
DDD11
12 Dec, 2020
4
The app is good overall. Easy to order online from your local store, easy to track and redeem rewards, easy to add payment methods. But I just purchased a gift card and wanted to add it into the app to keep up with it. Can’t figure out how to do that - apparently there is no option to add a gift card. Really?? In this digital age, that’s really a must. If you are going to run promotions on electronic gift cards, then make it easy for us to use them. Krispy Kreme - step up your game.
KPraz
21 Nov, 2020
4
In the app you should have the ability to type in a tip amount for your driver for delivery/no contact delivery. Even selecting the max (20%) feels too small if you’re only ordering 1 dozen. Makes me feel cheap, and I don’t always have extra cash around to leave for the driver.
Dvldoggg
04 Jul, 2020
4
How can anyone not Love donuts? So much to choose from and probably the best there is. Ordering is an ease as well. However, I would love for there to be Apple Pay as an option. Please make this an option 😄
ochre5$5
29 Jun, 2020
5
My order never came even though I ordered at 9:30am and was suppose to be here at 10:44am ended up waiting till 12:00pm never came Wasted my money pathetic
fireQuartz
05 Jun, 2020
4
Overall, good app, but there should be an option to enter a custom tip amount. Seems like the drivers get short-changed here.
Afbrat63
01 Jun, 2020
5
Updated to 5 stars after customer service reached out to me and addressed my concern. It took two reviews to get their attention but I got it and problem has been fixed. My issue regarded missed transactions and the inability to add my purchase location based on zip code, to enter receipt information.
polishmiss
18 May, 2020
4
Since the update, app doesn’t load. Only shows the icon but doesn’t do anything after that. Luckily my KK allows the phone number for points. But can’t see what I have for rewards. This is why I wait to update until forced because there’s always bugs in new updates.
Stewie3630
12 May, 2020
5
Anybody else app just crashing ? like it wont open up ?
kept it to real
06 May, 2020
4
I was trying to add my rewards from previous purchases but the app is not finding all the locations in Greensboro NC, so I can’t add my purchase and to get the points
melaniem66
01 Apr, 2020
4
Force close after I choose a location.. still get them though :(
Bcoker77
31 Mar, 2020
4
App is good. Was better before. But still use it because of the donuts. However, you do not receive any rewards credit for soft drink, milk, or juice purchases. My wife doesn’t drink coffee and the kids surely don’t need it. So frequently purchasing 3 beverages with no rewards. PLEASE FIX IT!!!
Jesslynn 431
16 Jan, 2020
4
So I can do an online order and pick it up at 1911 four seasons Blvd Hendersonville, NC 28792. But if I forget to scan my rewards and I want to add it into my app, the location doesn’t show up, it’s frustrating.
Afffcu user
08 May, 2021
1
Ordering 5 items for $25+ to get free shipping…. App insists on dropping items off no matter what I do and charges for shipping anyway. Web site does the same. Garbage.
John Jax
30 Apr, 2021
2
Love the app. Would give 4-5 stars. BUT... I can’t select a custom tip amount for the delivery driver... unless I am missing something. As an example, if I order one dozen glazed. The highest tip amount is 20% which is $1.97. I’d like to tip at least $5. Can you enhance please!?
4thInfSgt
25 Apr, 2021
1
Today was the 6th dozen that I ordered using this app wherein I didn’t get credited for the reward Krispy Kreme advertised through the app. The store I order doesn’t give receipts if you order online/app. Of the 6 dozens I have ordered in the past, 2 dozens were delivered through a third party food delivery service.
dndotson
23 Apr, 2021
1
So I’ve tried to order through the app and I have had the worst experience. I keep getting an error validating basket and then it times out. Can’t even place an order because the app doesn’t work. This is a waste of time!
HeideW61
20 Apr, 2021
1
None of the boxes of donuts I order register on the perks side. Called customer service bunch of lying reps say they will fix it and it’s been over a month. Filed complaint with BBB for misleading customers and lying they never responded to BBB. Multiple complaints about their fraudulent complaints. Deleted app and went with Dunkin and at least they have customer service skills and etiquettes.
fak:)
12 Apr, 2021
1
it doesn’t let me sign in on the actual app regardless the way i do it w facebook or icloud even just my normal account
Nikki2261
06 Apr, 2021
2
This morning I went to order the new Oreo donuts only to find drink options and accessories available to order...
N love with love
05 Apr, 2021
1
It used to be a really good app! I could sign personalize my doughnut box and place an order either to come in or for delivery! Now I’m not getting pass the Home Screen! It’s not letting me log in! Fix this bug please!!!! I have rewards to use! And I’ll be damned if I go stand in the line at international in daytona beach for that hot and ready sign
Brennoproenca
04 Apr, 2021
1
I am given a random persons account every couple of hours. When I login with Facebook I noticed my rewards progress was a mess. I went to personal information to check if I could see past purchases and saw that the name, zip code, phone number, email, favorite store - it had all changed. I was suddenly from IL. Not knowing what to do I logged out and then logged in. I’m still some random person. I waited a couple hours and went to check again. I’m now someone from Kentucky. I can’t be the only one who has this issue. What if someone has their card information saved! You can just pay through the app or order delivery using someone else’s card. This needs to be checked ASAP.
Person123456789101112;13141516
02 Apr, 2021
1
I think this app is horrible. I have tried to use this multiple times, but it does not let you create a custom order. Each time I check my store it will only let me order a dozen glazed donuts only. Occasionally it will show a potential order for a mixed box that is pre selected, but again not let you create your own box even if you set it up for the next day. I have also noticed I will get an email for a special, but that is not available to order either.
M-Ku
31 Mar, 2021
2
Can’t get even get through the first step on the app. Worked before.
SLarsonyann
28 Mar, 2021
1
The app let me add a couple donuts to my cart and then when I went to check out it told me those donuts are not available. If you’re not available then why did you let me put them in there. And then when checking out it gave me an error message so I started over from scratch and when I got to Krispy Kreme I had four dozen donuts instead of two dozen. The first order went through even though the app told me it didn’t and the people in the store just said “yeah both orders went through; they’re both yours. go ahead and take.” thanks a lot! now I have four dozen donuts and I spent twice as much as I want to
Flyngtiger79
23 Mar, 2021
2
Ok guys, what’s going on? Your recent update is a dud. My app was working perfectly. Now, I can’t even order doughnuts on the app. All that’s available are the drinks and coffee. Even when I select the doughnut option it just shows the drinks. This has to be fixed!!! I love Krispy Kreme doughnuts and the app is the most convenient way for me to order on my way to work. I need this to work. PLEASE FIX ASAP!
Grzzh45-8
09 Mar, 2021
1
This app has a fatal bug. I’d give it zero stars if I could. When I try to sign in, it says my credentials are invalid. When I try to reset my password, it says I previously signed in with Facebook. When I try to sign in with Facebook, it says it can’t find my account. This is an endless circle, and I am not able to log in on the app or website. I tried contacting them through their contact form, but it always makes me include a store location (even though this error is not tied to a specific store). A phone call led me through a series of voice messages and never to a live person, and there also was no chat box. Sometime later, after leaving a comment to who knows who, they sent a coupon in the mail with no return address so that I could write back. It is for a free doughnut for my troubles, but they never addressed the problem! I still cannot log in anywhere.
NDRU56
08 Mar, 2021
1
Can’t order donuts. Constant technical difficulties when saving/updating profile. Can’t order without a phone number. App has trouble saving my number.
Rufus Ontario Rose
07 Mar, 2021
1
This app is beyond broken and non-functional. I tried to do a custom order of donuts an the moment I hit the button to customize my order the entire application hard crashed and closed. The one time it didn’t the only option for a doughnut that I had was the glazed donut. There were no other options, I couldn’t choose any other doughnut so I tried an I hit randomize my order and it crashed again. All of this on a day where the two only Krispy Kreme establishments near me are both having the same malfunction with her machine. All I want are some freaking donuts.
LTKDemonz
07 Mar, 2021
1
Doesn’t run well has a lot of issues while using the app and there is so set place to put apartment number. So idk how they can the the order to me? Dumb design flaw that a baby can notice but they didn’t
Hockeyplr
05 Mar, 2021
1
They offer doughnuts and promo codes but they conveniently remove the offers that allow you to get the deals. Usually you can get 2 dozen original glazed for a discount and now everything is full priced.
Anonymous739105
28 Feb, 2021
1
App only allows you to view coffee and drinks, no doughnuts... clicking the tab does nothing!
CardPlayer2090
27 Feb, 2021
1
This weekend they have a $5 dozen deal when the hot light is on. The app showed my store had the light on but it wasn’t really. I would not have gone today had I known. The employee said corporate controls the app, it is not based on the actual store. Main reason I have the app is a failure.
dongshamer
26 Feb, 2021
2
If you use the app to sign up, it will not ask for your birthday, forcing you to call to add it.
PJavab
25 Feb, 2021
1
What’s wrong with this app. It won’t let me log in and my information is correct but it will let me login from the web. Like come on..
PDF LED
15 Feb, 2021
1
Won’t approve until they’re visible, so won’t use...
Pdkb
15 Feb, 2021
1
Downloaded app because stores point I’d sale system is down. Ok, Can’t place order on app, went to another location. Rewards system was down at store, tried to add receipt, unable to do due to “unexpected error”. Deleted app. What a waste of time. Too bad because I like your donuts. Wow
Akiah075
13 Feb, 2021
1
Whoever made this app get your money back. It’s down more than it’s up
sarahseeslove
12 Feb, 2021
2
Ever since their new release, I get an alert every 2 hours that the hot light is on. Would be good to know except the store is closed right now because it’s 1:00am! Please fix this because I love these donuts and this is an otherwise useful app, but these notifications are giving me cavities!! 🤕
shadanalhurd
10 Feb, 2021
1
Not sure if it’s just my area, but the hot light is never lit… I’ve selected to receive notifications for when the hot light is lit at the closest Krispy Kreme location and it’s never lit. Does this app really work?
Only.Daughter.of.Cathedral.Falls
03 Feb, 2021
1
The app doesn’t list most of the readily available options. Like most cream filled donuts. I saw zero cake donuts. Sometimes I get orders for my Dad and those are more complicated than most orders. He’s losing my Mom to cancer, and since his one thing he adores is these donuts, it actually makes his WEEK better if he has them. The first thing we did after my mom was diagnosed with stage four cancer at the hospital was go to the KK across the street. He got three donuts for us, a thing of milk, and ate in silence, just crushed. He absorbed the donuty goodness and in that 15 minute break from the bomb that had been dropped on our family, he summoned up enough courage to drive back and go into her hospital room and tell her what the doctors found. His true love he’s been married to for 41 years. She’s in her last weeks with this cancer and the MAN DESERVES AT LEAST SOME DONUTS. I get that complicated orders are tedious and annoying so I thought ordering on the app would be easier. It would be written, not spoken, there would be no repeating, probably fewer mess ups, and definitely less stress for all involved. But not only can he not get the normal cream filled ones that he used to love because of the new weird cheesy crust style donut (not nearly as delicious), but the app doesn’t even LIST half of what he likes, at all seven KKs in an appropriate area for driving. I know my personal story doesn’t matter to most people, but it matters to me. And it’s illustrative of how donuts aren’t just donuts sometimes. They’re bonding and a source of happiness, and sometimes they’re the only good thing that happens to a good man in a horrific scenario. He deserves donuts! Now I have to go and annoy the staff because of the complicated order. They’re going to be frustrated and disgruntled and half the time they take it out on me. Were it not for the love of my father, I wouldn’t do it. I don’t want to complicate things or be a problem. But dangit, it’s about the principle of the thing, and it has to be done. KK, DO BETTER. You can. You have the technology. You can rebuild our trust. You will get more orders, and more MONEY if you have a good app! Do what’s good for you, and make us happy!
lawman5423
24 Jan, 2021
1
No delivery to my area, Downtown Norfolk. Didn’t process the loyalty rewards. Didn’t allow for online order- some kind of “cart error”. Not worth your time.
ommgnivkyname
23 Jan, 2021
1
I filled out the information for the Rewards Program and I noticed I want given an option to put my birthday. I called the number, but it was giving me all types of options other than to talk to a Customer Representative for the app or anything. So, I emailed them and was given an apology about people not receiving their points. I made sure to be clear and concise when explaining my issue and was given an irrelevant reason. I ended waiting about 6 days to see if they at least changed it for me or would contact me back, but nothing. I emailed them again and it's been 6 more days and no response. Very unprofessional on their part and clearly they do not care about others. It seems silly to be upset about this, but I have been extremely patient about this and the whole experience has deter me from ever going to any Krispy Kreme or products as a first time consumer of the brand.
Corn-poo
14 Jan, 2021
2
How can you have an app that you can’t add a gift card?????
Bluiemonster
12 Jan, 2021
1
Nothing ever shows up in the offers section for me!
bryan.navarrro
04 Jan, 2021
1
Having a lot of trouble bc it dosent show you the correct topics that the tabs say. For example when I click doughnuts, it actually only shows me the drinks. Not satisfied.
chubbsraquel
03 Jan, 2021
1
none of the doughnuts are showing up, only drinks. I’ve tried switching accounts, making new accounts, changing locations, deleting and redownloading the app but nothing’s changing.
applefan0699
03 Jan, 2021
1
Can’t sign in if you delete Facebook account, when you hit forgot password, enter email it says to go to Facebook to sign in? My email should me enough to get my password reset!
Sotnpma
16 Dec, 2020
1
Every time I click on Sign In on either the app or online, the app or website crashes.
Chadzilla3
15 Dec, 2020
1
cant view the menu, or it is extremely hard to find
JustMy2Sense
14 Dec, 2020
1
The donuts menu doesn't load on the site or on this app. Fix your broken code. Bosa donuts is getting my business now. Oh, and I'm not calling you either. I want convenience of click click and done.
Dagadu
12 Dec, 2020
1
This app is a joke. There’s no choice to order doughnut online for pickup. The only thing you can order is drink
Mjwsr66)
11 Dec, 2020
1
The concept of this app is great. You will get 5 stars when I can add missed receipts into the app. I have emailed regarding this with NO response. I have tried many receipts. My account works and is active, but the app unfortunately doesn’t provide in this respect.
Nick name NOT taken!
08 Dec, 2020
1
I’m sitting in front of the Krispy Kreme shop in Burbank California. Yet, after that acknowledge its existence. Reward program does not work. The app is a total waste of space
1 fast ride
05 Dec, 2020
1
Please fix the app. It won’t let me login it says it doesn’t recognize my Facebook login! And it wouldn’t let me add my missed transactions!
Karynna42
02 Dec, 2020
1
I have been trying to get my profile information changed. I have been calling Krispy Kreme for over three years. I have talked to several people. They keep saying, they are going to pass the information to the guy that update this information. I heard that three times. Now when you call it doesn’t have an option for customer service. I think I will go with Dunkin’s Donuts they work with their customers.
idonotwantanicknameokay
30 Nov, 2020
1
Doesnt let me pick any donut other than glazed/dozen glazed....
DatVapeDude
27 Nov, 2020
1
It has been over a month and my Money has not been refunded or credited to my app account. I’ve disputed this with my bank now. Pathetic little pukes.
Hung n Blk
22 Nov, 2020
2
Trying to do the missing transactions through the iPhone app or tablet app does not never work app should be updated to correct this bug or they should have a automated phone system where you can do it over the phone
dse9090
02 Nov, 2020
1
Would give 0 stars if I could. Every time I try to log in to the app, it shuts out. I have tried redownloadimg multiple times and nothing works. I have to ask the employees and the register to read my rewards to me. It’s frustrating and this has been going on for MONTHS!
Crystal SHE Group
02 Nov, 2020
1
App will not open. Deleted and downloaded again. Shut down device and restarted. Still not opening.
Twijoel
31 Oct, 2020
1
Works about half the time. Severs have issues and there’s constant bugs. For example, hitting delivery and seeing only drinks as options.
Barba Chinchudo
31 Oct, 2020
2
The Krispy Kreme app is very convenient when it is working. I would give it a five star except it hasn’t been working for at least this month. I constantly get errors when trying to make a purchase. I have to close out the app to get it to work again. Then today I went to order some doughnuts for Halloween and when I get on the app it only shows drinks in both the doughnuts and drinks tabs. Basically worthless for what I needed it to do. Now I have to go wait in a long line so I might not have time to buy any. Sad.
Def not Josh
27 Oct, 2020
1
Changed my password recently and app doesnt even work anymore. Yea i reinstalled. So actually 0 stars.
MamaHewes
26 Oct, 2020
1
I recently downloaded this app. When I went to add $25 from my debit card to the app, somehow it charged me three separate times. That was nine days ago, and I have called Krispy Kreme five of those nine days to try to get the money refunded. No luck as of yet, so I’m giving this app (AND Krispy Kreme!) one star. Bad customer service is a dealbreaker for me. Back to Dunkin’...
Siggy51
24 Oct, 2020
1
I used my Facebook logon to set up this APP. I have closed my Facebook account now I can’t logon because my Facebook account is closed and I have a $25 dollar card on the APP. I have asked them several times if they can help me change my logon so that I can access my account and use my $25 credit but I have never received a response. I can’t believe they won’t help me and they don’t even respond.
Jespaz
17 Oct, 2020
2
First time I used this app it was great, was able to pick the drinks I wanted and customize a dozen with all the current flavors. Since then it’s hit or miss. Last week, the option to customize a dozen was missing and only box of joe coffee available. Yesterday I could customize my dozen, and no speciality coffee, and today no donuts at all show but there are pages of coffee options on the donut tab. If you need a complimentary UAT tester, let me know, just do something to stabilize the experience.
nihonlover
17 Oct, 2020
1
Totally useless to people in Hawaii, we can’t pre-order on the app for pick up. Why is it not available for use on Maui??
Steve Riggins
10 Oct, 2020
2
We were in the drive thru when I got this app, chose my store, and multiple doughnuts were missing from the app. I cannot recommend an app that provides a partial inventory. We had to order at the speaker due to this issue. Won’t use in the future. Everything else looked fine, and it is good they were required to support Sign In with Apple, as I was able to quickly make an account that is not connected to my actual email address.
seafoam
10 Oct, 2020
2
Great idea. Lousy and quirky execution. Many error messages. Had to delete and reload to reorder. Lost my points. Signed in with Apple- finally worked after 3 attempts. Got to the payment part and no Apple Pay option. Huh? Silliness. Tedious. Easily gets overloaded. Tried to change an order in the cart- crashed. Wouldn’t take the discount code. Argh. Not fluid. Donuts are great though. Fix the App!!!
Planelover0108
10 Oct, 2020
1
I enjoy getting donuts from K Kreme but the app does not work in my favor! It constantly sends “uh oh, not in the correct format” messages! Why?? The developer needs to fix this ASAP!
drmusicls
10 Oct, 2020
1
Sometimes the app works, sometimes it does it. Sometimes you can pay for the food. Sometimes you can’t. They should make an app that at least is stable
NYCjjgirl
09 Oct, 2020
1
Horrible App. I was able to use it once when I first downloaded it but now it won’t let me checkout or it doesn’t even recognize the location which I’m trying to get from. I don’t need to go inside, I have a pet and need to get it from the window but the fact I have deleted the app and download it not for it to work is frustrating. I love the donuts and I love the service team and I love the company but too bad the tech side is nowhere near as good as Krispy Kreme. This app does not do this amazing company justice.
Alex Hernandez88
08 Oct, 2020
1
The app continually says the format is not support for anything you try to do and it has so many issues when you try to use the online ordering it will log you out and say you have no pending orders horrible app development
Gene Offield
08 Oct, 2020
1
Error message upon launching the application every time, even if I restart my phone. “The data couldn’t be read because it isn’t in the correct format.”
THE GAME GAMEr?
08 Oct, 2020
1
Tons of reviews have been saying this and the app needs to be fixed I have had the app for a year now- but it signed me out and then has made it so I cannot log back in when I had rewards logged into my account .
Jess
07 Oct, 2020
1
Getting nonstop “uh oh” errors every time I try to use. Over it.
P.F.
01 Oct, 2020
2
Placed an order for pick-up yet the app shows no order history & also didn’t give an option to save my card info when placing the order. I was not given a receipt so I couldn’t even get credit towards my rewards. It makes no sense to have to still scan in to get rewards when placing an online order. This should be like any other app such as Dunkin’ or Starbucks where the rewards points are automatically added.
Sheltie Mom AW
29 Sep, 2020
2
Today is only the first of many times I’ve tried to log into the app to take advantage of a special offer, use my credits, or register a purchase, only to get the message “Network Unavailable.” It’s NOT referring to my own network capabilities because I can use other apps at the same time I get this message from Krispy Kreme. When I can log in, the app is fine, but so often, I can’t log in to use it.
Afffcu user
08 May, 2021
1
Ordering 5 items for $25+ to get free shipping…. App insists on dropping items off no matter what I do and charges for shipping anyway. Web site does the same. Garbage.
John Jax
30 Apr, 2021
2
Love the app. Would give 4-5 stars. BUT... I can’t select a custom tip amount for the delivery driver... unless I am missing something. As an example, if I order one dozen glazed. The highest tip amount is 20% which is $1.97. I’d like to tip at least $5. Can you enhance please!?
4thInfSgt
25 Apr, 2021
1
Today was the 6th dozen that I ordered using this app wherein I didn’t get credited for the reward Krispy Kreme advertised through the app. The store I order doesn’t give receipts if you order online/app. Of the 6 dozens I have ordered in the past, 2 dozens were delivered through a third party food delivery service.
dndotson
23 Apr, 2021
1
So I’ve tried to order through the app and I have had the worst experience. I keep getting an error validating basket and then it times out. Can’t even place an order because the app doesn’t work. This is a waste of time!
HeideW61
20 Apr, 2021
1
None of the boxes of donuts I order register on the perks side. Called customer service bunch of lying reps say they will fix it and it’s been over a month. Filed complaint with BBB for misleading customers and lying they never responded to BBB. Multiple complaints about their fraudulent complaints. Deleted app and went with Dunkin and at least they have customer service skills and etiquettes.
fak:)
12 Apr, 2021
1
it doesn’t let me sign in on the actual app regardless the way i do it w facebook or icloud even just my normal account
Nikki2261
06 Apr, 2021
2
This morning I went to order the new Oreo donuts only to find drink options and accessories available to order...
N love with love
05 Apr, 2021
1
It used to be a really good app! I could sign personalize my doughnut box and place an order either to come in or for delivery! Now I’m not getting pass the Home Screen! It’s not letting me log in! Fix this bug please!!!! I have rewards to use! And I’ll be damned if I go stand in the line at international in daytona beach for that hot and ready sign
Brennoproenca
04 Apr, 2021
1
I am given a random persons account every couple of hours. When I login with Facebook I noticed my rewards progress was a mess. I went to personal information to check if I could see past purchases and saw that the name, zip code, phone number, email, favorite store - it had all changed. I was suddenly from IL. Not knowing what to do I logged out and then logged in. I’m still some random person. I waited a couple hours and went to check again. I’m now someone from Kentucky. I can’t be the only one who has this issue. What if someone has their card information saved! You can just pay through the app or order delivery using someone else’s card. This needs to be checked ASAP.
Person123456789101112;13141516
02 Apr, 2021
1
I think this app is horrible. I have tried to use this multiple times, but it does not let you create a custom order. Each time I check my store it will only let me order a dozen glazed donuts only. Occasionally it will show a potential order for a mixed box that is pre selected, but again not let you create your own box even if you set it up for the next day. I have also noticed I will get an email for a special, but that is not available to order either.
M-Ku
31 Mar, 2021
2
Can’t get even get through the first step on the app. Worked before.
SLarsonyann
28 Mar, 2021
1
The app let me add a couple donuts to my cart and then when I went to check out it told me those donuts are not available. If you’re not available then why did you let me put them in there. And then when checking out it gave me an error message so I started over from scratch and when I got to Krispy Kreme I had four dozen donuts instead of two dozen. The first order went through even though the app told me it didn’t and the people in the store just said “yeah both orders went through; they’re both yours. go ahead and take.” thanks a lot! now I have four dozen donuts and I spent twice as much as I want to
Flyngtiger79
23 Mar, 2021
2
Ok guys, what’s going on? Your recent update is a dud. My app was working perfectly. Now, I can’t even order doughnuts on the app. All that’s available are the drinks and coffee. Even when I select the doughnut option it just shows the drinks. This has to be fixed!!! I love Krispy Kreme doughnuts and the app is the most convenient way for me to order on my way to work. I need this to work. PLEASE FIX ASAP!
Grzzh45-8
09 Mar, 2021
1
This app has a fatal bug. I’d give it zero stars if I could. When I try to sign in, it says my credentials are invalid. When I try to reset my password, it says I previously signed in with Facebook. When I try to sign in with Facebook, it says it can’t find my account. This is an endless circle, and I am not able to log in on the app or website. I tried contacting them through their contact form, but it always makes me include a store location (even though this error is not tied to a specific store). A phone call led me through a series of voice messages and never to a live person, and there also was no chat box. Sometime later, after leaving a comment to who knows who, they sent a coupon in the mail with no return address so that I could write back. It is for a free doughnut for my troubles, but they never addressed the problem! I still cannot log in anywhere.
NDRU56
08 Mar, 2021
1
Can’t order donuts. Constant technical difficulties when saving/updating profile. Can’t order without a phone number. App has trouble saving my number.
Rufus Ontario Rose
07 Mar, 2021
1
This app is beyond broken and non-functional. I tried to do a custom order of donuts an the moment I hit the button to customize my order the entire application hard crashed and closed. The one time it didn’t the only option for a doughnut that I had was the glazed donut. There were no other options, I couldn’t choose any other doughnut so I tried an I hit randomize my order and it crashed again. All of this on a day where the two only Krispy Kreme establishments near me are both having the same malfunction with her machine. All I want are some freaking donuts.
LTKDemonz
07 Mar, 2021
1
Doesn’t run well has a lot of issues while using the app and there is so set place to put apartment number. So idk how they can the the order to me? Dumb design flaw that a baby can notice but they didn’t
Hockeyplr
05 Mar, 2021
1
They offer doughnuts and promo codes but they conveniently remove the offers that allow you to get the deals. Usually you can get 2 dozen original glazed for a discount and now everything is full priced.
Anonymous739105
28 Feb, 2021
1
App only allows you to view coffee and drinks, no doughnuts... clicking the tab does nothing!
CardPlayer2090
27 Feb, 2021
1
This weekend they have a $5 dozen deal when the hot light is on. The app showed my store had the light on but it wasn’t really. I would not have gone today had I known. The employee said corporate controls the app, it is not based on the actual store. Main reason I have the app is a failure.
dongshamer
26 Feb, 2021
2
If you use the app to sign up, it will not ask for your birthday, forcing you to call to add it.
PJavab
25 Feb, 2021
1
What’s wrong with this app. It won’t let me log in and my information is correct but it will let me login from the web. Like come on..
PDF LED
15 Feb, 2021
1
Won’t approve until they’re visible, so won’t use...
Pdkb
15 Feb, 2021
1
Downloaded app because stores point I’d sale system is down. Ok, Can’t place order on app, went to another location. Rewards system was down at store, tried to add receipt, unable to do due to “unexpected error”. Deleted app. What a waste of time. Too bad because I like your donuts. Wow
Akiah075
13 Feb, 2021
1
Whoever made this app get your money back. It’s down more than it’s up
sarahseeslove
12 Feb, 2021
2
Ever since their new release, I get an alert every 2 hours that the hot light is on. Would be good to know except the store is closed right now because it’s 1:00am! Please fix this because I love these donuts and this is an otherwise useful app, but these notifications are giving me cavities!! 🤕
shadanalhurd
10 Feb, 2021
1
Not sure if it’s just my area, but the hot light is never lit… I’ve selected to receive notifications for when the hot light is lit at the closest Krispy Kreme location and it’s never lit. Does this app really work?
Only.Daughter.of.Cathedral.Falls
03 Feb, 2021
1
The app doesn’t list most of the readily available options. Like most cream filled donuts. I saw zero cake donuts. Sometimes I get orders for my Dad and those are more complicated than most orders. He’s losing my Mom to cancer, and since his one thing he adores is these donuts, it actually makes his WEEK better if he has them. The first thing we did after my mom was diagnosed with stage four cancer at the hospital was go to the KK across the street. He got three donuts for us, a thing of milk, and ate in silence, just crushed. He absorbed the donuty goodness and in that 15 minute break from the bomb that had been dropped on our family, he summoned up enough courage to drive back and go into her hospital room and tell her what the doctors found. His true love he’s been married to for 41 years. She’s in her last weeks with this cancer and the MAN DESERVES AT LEAST SOME DONUTS. I get that complicated orders are tedious and annoying so I thought ordering on the app would be easier. It would be written, not spoken, there would be no repeating, probably fewer mess ups, and definitely less stress for all involved. But not only can he not get the normal cream filled ones that he used to love because of the new weird cheesy crust style donut (not nearly as delicious), but the app doesn’t even LIST half of what he likes, at all seven KKs in an appropriate area for driving. I know my personal story doesn’t matter to most people, but it matters to me. And it’s illustrative of how donuts aren’t just donuts sometimes. They’re bonding and a source of happiness, and sometimes they’re the only good thing that happens to a good man in a horrific scenario. He deserves donuts! Now I have to go and annoy the staff because of the complicated order. They’re going to be frustrated and disgruntled and half the time they take it out on me. Were it not for the love of my father, I wouldn’t do it. I don’t want to complicate things or be a problem. But dangit, it’s about the principle of the thing, and it has to be done. KK, DO BETTER. You can. You have the technology. You can rebuild our trust. You will get more orders, and more MONEY if you have a good app! Do what’s good for you, and make us happy!
lawman5423
24 Jan, 2021
1
No delivery to my area, Downtown Norfolk. Didn’t process the loyalty rewards. Didn’t allow for online order- some kind of “cart error”. Not worth your time.
ommgnivkyname
23 Jan, 2021
1
I filled out the information for the Rewards Program and I noticed I want given an option to put my birthday. I called the number, but it was giving me all types of options other than to talk to a Customer Representative for the app or anything. So, I emailed them and was given an apology about people not receiving their points. I made sure to be clear and concise when explaining my issue and was given an irrelevant reason. I ended waiting about 6 days to see if they at least changed it for me or would contact me back, but nothing. I emailed them again and it's been 6 more days and no response. Very unprofessional on their part and clearly they do not care about others. It seems silly to be upset about this, but I have been extremely patient about this and the whole experience has deter me from ever going to any Krispy Kreme or products as a first time consumer of the brand.
Corn-poo
14 Jan, 2021
2
How can you have an app that you can’t add a gift card?????
Bluiemonster
12 Jan, 2021
1
Nothing ever shows up in the offers section for me!
bryan.navarrro
04 Jan, 2021
1
Having a lot of trouble bc it dosent show you the correct topics that the tabs say. For example when I click doughnuts, it actually only shows me the drinks. Not satisfied.
chubbsraquel
03 Jan, 2021
1
none of the doughnuts are showing up, only drinks. I’ve tried switching accounts, making new accounts, changing locations, deleting and redownloading the app but nothing’s changing.
applefan0699
03 Jan, 2021
1
Can’t sign in if you delete Facebook account, when you hit forgot password, enter email it says to go to Facebook to sign in? My email should me enough to get my password reset!
Sotnpma
16 Dec, 2020
1
Every time I click on Sign In on either the app or online, the app or website crashes.
Chadzilla3
15 Dec, 2020
1
cant view the menu, or it is extremely hard to find
JustMy2Sense
14 Dec, 2020
1
The donuts menu doesn't load on the site or on this app. Fix your broken code. Bosa donuts is getting my business now. Oh, and I'm not calling you either. I want convenience of click click and done.
Dagadu
12 Dec, 2020
1
This app is a joke. There’s no choice to order doughnut online for pickup. The only thing you can order is drink
Mjwsr66)
11 Dec, 2020
1
The concept of this app is great. You will get 5 stars when I can add missed receipts into the app. I have emailed regarding this with NO response. I have tried many receipts. My account works and is active, but the app unfortunately doesn’t provide in this respect.
Nick name NOT taken!
08 Dec, 2020
1
I’m sitting in front of the Krispy Kreme shop in Burbank California. Yet, after that acknowledge its existence. Reward program does not work. The app is a total waste of space
1 fast ride
05 Dec, 2020
1
Please fix the app. It won’t let me login it says it doesn’t recognize my Facebook login! And it wouldn’t let me add my missed transactions!
Karynna42
02 Dec, 2020
1
I have been trying to get my profile information changed. I have been calling Krispy Kreme for over three years. I have talked to several people. They keep saying, they are going to pass the information to the guy that update this information. I heard that three times. Now when you call it doesn’t have an option for customer service. I think I will go with Dunkin’s Donuts they work with their customers.
idonotwantanicknameokay
30 Nov, 2020
1
Doesnt let me pick any donut other than glazed/dozen glazed....
DatVapeDude
27 Nov, 2020
1
It has been over a month and my Money has not been refunded or credited to my app account. I’ve disputed this with my bank now. Pathetic little pukes.
Hung n Blk
22 Nov, 2020
2
Trying to do the missing transactions through the iPhone app or tablet app does not never work app should be updated to correct this bug or they should have a automated phone system where you can do it over the phone
dse9090
02 Nov, 2020
1
Would give 0 stars if I could. Every time I try to log in to the app, it shuts out. I have tried redownloadimg multiple times and nothing works. I have to ask the employees and the register to read my rewards to me. It’s frustrating and this has been going on for MONTHS!
Crystal SHE Group
02 Nov, 2020
1
App will not open. Deleted and downloaded again. Shut down device and restarted. Still not opening.
Twijoel
31 Oct, 2020
1
Works about half the time. Severs have issues and there’s constant bugs. For example, hitting delivery and seeing only drinks as options.
Barba Chinchudo
31 Oct, 2020
2
The Krispy Kreme app is very convenient when it is working. I would give it a five star except it hasn’t been working for at least this month. I constantly get errors when trying to make a purchase. I have to close out the app to get it to work again. Then today I went to order some doughnuts for Halloween and when I get on the app it only shows drinks in both the doughnuts and drinks tabs. Basically worthless for what I needed it to do. Now I have to go wait in a long line so I might not have time to buy any. Sad.
Def not Josh
27 Oct, 2020
1
Changed my password recently and app doesnt even work anymore. Yea i reinstalled. So actually 0 stars.
MamaHewes
26 Oct, 2020
1
I recently downloaded this app. When I went to add $25 from my debit card to the app, somehow it charged me three separate times. That was nine days ago, and I have called Krispy Kreme five of those nine days to try to get the money refunded. No luck as of yet, so I’m giving this app (AND Krispy Kreme!) one star. Bad customer service is a dealbreaker for me. Back to Dunkin’...
Siggy51
24 Oct, 2020
1
I used my Facebook logon to set up this APP. I have closed my Facebook account now I can’t logon because my Facebook account is closed and I have a $25 dollar card on the APP. I have asked them several times if they can help me change my logon so that I can access my account and use my $25 credit but I have never received a response. I can’t believe they won’t help me and they don’t even respond.
Jespaz
17 Oct, 2020
2
First time I used this app it was great, was able to pick the drinks I wanted and customize a dozen with all the current flavors. Since then it’s hit or miss. Last week, the option to customize a dozen was missing and only box of joe coffee available. Yesterday I could customize my dozen, and no speciality coffee, and today no donuts at all show but there are pages of coffee options on the donut tab. If you need a complimentary UAT tester, let me know, just do something to stabilize the experience.
nihonlover
17 Oct, 2020
1
Totally useless to people in Hawaii, we can’t pre-order on the app for pick up. Why is it not available for use on Maui??
Steve Riggins
10 Oct, 2020
2
We were in the drive thru when I got this app, chose my store, and multiple doughnuts were missing from the app. I cannot recommend an app that provides a partial inventory. We had to order at the speaker due to this issue. Won’t use in the future. Everything else looked fine, and it is good they were required to support Sign In with Apple, as I was able to quickly make an account that is not connected to my actual email address.
seafoam
10 Oct, 2020
2
Great idea. Lousy and quirky execution. Many error messages. Had to delete and reload to reorder. Lost my points. Signed in with Apple- finally worked after 3 attempts. Got to the payment part and no Apple Pay option. Huh? Silliness. Tedious. Easily gets overloaded. Tried to change an order in the cart- crashed. Wouldn’t take the discount code. Argh. Not fluid. Donuts are great though. Fix the App!!!
Planelover0108
10 Oct, 2020
1
I enjoy getting donuts from K Kreme but the app does not work in my favor! It constantly sends “uh oh, not in the correct format” messages! Why?? The developer needs to fix this ASAP!
drmusicls
10 Oct, 2020
1
Sometimes the app works, sometimes it does it. Sometimes you can pay for the food. Sometimes you can’t. They should make an app that at least is stable
NYCjjgirl
09 Oct, 2020
1
Horrible App. I was able to use it once when I first downloaded it but now it won’t let me checkout or it doesn’t even recognize the location which I’m trying to get from. I don’t need to go inside, I have a pet and need to get it from the window but the fact I have deleted the app and download it not for it to work is frustrating. I love the donuts and I love the service team and I love the company but too bad the tech side is nowhere near as good as Krispy Kreme. This app does not do this amazing company justice.
Alex Hernandez88
08 Oct, 2020
1
The app continually says the format is not support for anything you try to do and it has so many issues when you try to use the online ordering it will log you out and say you have no pending orders horrible app development
Gene Offield
08 Oct, 2020
1
Error message upon launching the application every time, even if I restart my phone. “The data couldn’t be read because it isn’t in the correct format.”
THE GAME GAMEr?
08 Oct, 2020
1
Tons of reviews have been saying this and the app needs to be fixed I have had the app for a year now- but it signed me out and then has made it so I cannot log back in when I had rewards logged into my account .
Jess
07 Oct, 2020
1
Getting nonstop “uh oh” errors every time I try to use. Over it.
P.F.
01 Oct, 2020
2
Placed an order for pick-up yet the app shows no order history & also didn’t give an option to save my card info when placing the order. I was not given a receipt so I couldn’t even get credit towards my rewards. It makes no sense to have to still scan in to get rewards when placing an online order. This should be like any other app such as Dunkin’ or Starbucks where the rewards points are automatically added.
Sheltie Mom AW
29 Sep, 2020
2
Today is only the first of many times I’ve tried to log into the app to take advantage of a special offer, use my credits, or register a purchase, only to get the message “Network Unavailable.” It’s NOT referring to my own network capabilities because I can use other apps at the same time I get this message from Krispy Kreme. When I can log in, the app is fine, but so often, I can’t log in to use it.

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Krispy Kreme ® statistics

Krispy Kreme ® rating on App Store is 4.6. According to Krispy Kreme ® reviews app has 37 215 votes. On Asolytics you can read reviews of users and sort on:

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Latest update was on Oct 13, 2022.

Who created Krispy Kreme ®?

The developer name is Krispy Kreme Doughnut Corporation. Age of application is 11 years.

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