Freshdesk Support Desk

22
ASO score
Text
29/100
Graphic
0/100
Reviews
46/100
Other
10/100
Additional Information
Rating:
4.54
Voted: 5.77K
Website:
Email: -
Privacy Policy: -
Categories: Productivity , Business
Size: 161MB
App Age: 8 years 6 months
Release Date: Apr 08, 2014
Last Update: Jul 04, 2022
Version: 7.7
Version history
7.7
Jul 04, 2022
This update includes some bug fixes and language updates
7.6
Jun 01, 2022
Bug fixes and improvements
Version history
7.7
Jul 04, 2022
This update includes some bug fixes and language updates
7.6
Jun 01, 2022
Bug fixes and improvements
7.5
May 09, 2022
Introducing authentication with TouchID, FaceID, and passcode. Enable app lock on your device and secure your interactions with the Freshdesk app.
7.4.2
Mar 31, 2022
Analytics back button issue is now fixed.
7.4.1
Feb 08, 2022
Bug fixes.
7.4
Jan 24, 2022
This update will let you respond to tickets raised through Whatsapp. A few other bugs have also been fixed.
7.3.2
Jan 06, 2022
Bug fixes.
7.1
Oct 08, 2021
This update introduces formatting options in your responses on tickets.
7.0
Aug 09, 2021
At Freshworks, our commitment is to deliver products that are easy to try, easy to buy, and easy to use for customers. With our omni-channel offerings, we have simplified the naming of our suite of CX products in order to make it easier for customers to understand how our products are deeply integrated. So, Freshdesk is now Freshdesk Support Desk.
6.15
Jul 09, 2021
Introducing a What’s New section inside the mobile app. Stay on top of updates and get detailed information on improvements & new capabilities.
6.14
May 02, 2021
We've fixed a few more bugs in this update
6.13.1
Apr 25, 2021
Bug Fixes and Improvements
6.13
Apr 01, 2021
Bug fixes and improvements
6.12
Mar 17, 2021
6.11
Feb 04, 2021
6.10
Dec 21, 2020
6.9
Dec 02, 2020
6.8
Nov 21, 2020
6.7
Nov 02, 2020
6.6
Oct 12, 2020
6.4.1
Sep 18, 2020
6.4
Aug 18, 2020
6.3.1
Jul 19, 2020
6.3
Jul 17, 2020
6.2
Jul 01, 2020
6.1
May 13, 2020
6.0.1
May 06, 2020
6.0
Apr 29, 2020
5.16
Apr 19, 2020
5.15
Apr 08, 2020
5.14
Apr 03, 2020
5.13.1
Mar 18, 2020
5.13
Mar 11, 2020
5.12.0
Feb 17, 2020
5.11.1
Jan 08, 2020
5.11.0
Dec 21, 2019
5.10.0
Nov 28, 2019
5.9.0
Nov 12, 2019
5.8.1
Oct 22, 2019
5.8.0
Oct 09, 2019
5.7.2
Sep 25, 2019
5.7.1
Sep 19, 2019
5.7.0
Sep 06, 2019
5.6.0
Aug 30, 2019
5.5
Aug 09, 2019
5.4
Jul 23, 2019
5.3
Jul 10, 2019
5.2.4
Jun 19, 2019
12.03
Jun 13, 2019
For starters, this app contains a major overhaul of the content of iBird. This comes from our implementing updates to the American Ornithological Union (AOU) 2018 standard. Besides the major content update described below, we made a radical change to the architecture of iBird Lite. The app can now be expanded to have all the features of our iBird Pro product. The app contains a Country menu for downloading databases from other countries. There is also a Purchases menu where you can install various in-app features that expand iBird Lite’s features. See the Product Description section for all the details. IMPORTANT NOTE FOR iBIRD PLUS AND ULTIMATE OWNERS In order to comply with App Store guidelines, we were required to consolidate the Lite, Pro and Ultimate apps into a single app. If you previously installed iBird Plus or iBird Ultimate on your device this new version of iBird Lite will automatically detect those app and freely unlock the North America database for iBird Lite. Furthermore, iBird Lite will unlock the Everything Bundle in the Purchases menu so all of the in-app purchase options are instantly available to you. This makes your version of iBird Lite equivalent to any apps you have purchased from us. We are doing this because we value the customers of iBird Plus and iBird Ultimate and want to show you our gratitude for sticking with our app. What's New in This Version The full North America database in this version of iBird Lite has been updated per the 2018 AOU Supplement. In addition, we added two new species: the Cassia Crossbill and the Sinaloa Wren, we lumped the Thayer’s Gull as a subspecies of the Iceland Gull, and we added a new Splits History search attribute so you can see what species have been split or lumped in past years. Plus, there are over 100 small changes, some of which are listed below. There are 7 new AOU changes to Families (not all are included in this sample app): Sylviid Warblers (Sylviidae) changed to Old World Babblers (Timaliidae), Leaf Warblers (Phylloscopidae) changed to Bush Warblers, Tesias and Allies (Cettidae), Grassbirds (Megaluridae) changed to Grassbirds (Locustellidae), Cardinals & Piranga Tanagers (Cardinalidae) changed to Spindalises (Spindalidae), Emberizids (Emberizidae) has a new family -- New World Sparrows and Towhees (Passerellida). Finally, the family Parulidae has changed to Icteriidae. Note, the family Icteriidae is monotypic, containing only a single species, the Yellow-breasted Chat (Icteria virens). In our continuing effort to improve our illustrations and photos, we have updated the following species drawings with much improved composite illustrations: Broad-billed Hummingbird, Broad-tailed Hummingbird, Bronzed Cowbird, Cassia Crossbill, Glaucous Gull, Glaucous-winged Gull, Golden-winged Warbler, Gray-crowned Yellowthroat, Harlequin Duck, Iceland Gull, Long-billed Dowitcher, Painted Redstart, Sinaloa Wren, Smith's Longspur, White-headed Woodpecker, and Wrentit. You can see these in a matched list by selecting Search->Illustration Update->12.01. Dropbox Migration is back We implemented the Dropbox migration feature again so that customers who are still using it can let iBird move their Notes and Favorites to iCloud. You will still need to reassign your photos once they have been moved to your iCloud folder. New Sounds New sounds were just added for the following 8 owl species (not all are included in this sample app): Elf Owl, Flammulated Owl, Great Gray Owl, Great Horned Owl, Northern Hawk Owl, Spotted Owl, Western Screech-Owl, and Whiskered Screech-Owl. Check out the female call of a Northern Hawk Owl in flight and female alarm calls from a Spotted Owl.
5.2.3
May 30, 2019
5.2.2
May 28, 2019
5.2.1
May 09, 2019
5.2.0
Mar 28, 2019
5.1.0
Feb 19, 2019
5.0.4
Feb 05, 2019
5.0.3
Jan 27, 2019
5.0.2
Jan 18, 2019
5.0.1
Jan 17, 2019
5.0.0
Jan 16, 2019
4.9.3
Jan 29, 2018
4.9.2
Dec 12, 2017
4.9.1
Sep 24, 2017
4.9
Aug 03, 2017
4.8
Jun 13, 2017
4.7.4
Apr 29, 2017
4.7.3
Apr 20, 2017
4.7.2
Feb 23, 2017
4.7.1
Feb 07, 2017
4.7
Feb 04, 2017
4.6.1
Jan 14, 2017
4.6
Jan 08, 2017
4.5
Dec 05, 2016
4.4.0
Sep 29, 2016
4.3.2
Sep 22, 2016
4.3.1
Aug 15, 2016
4.3
Aug 07, 2016
4.2.0
Jul 29, 2016
4.1
Jul 08, 2016
4.0.3
May 08, 2016
4.0.2
Apr 27, 2016
4.0.1
Apr 04, 2016
4.0
Mar 26, 2016
3.2.2
Oct 14, 2015
3.2.1
Aug 29, 2015
3.2.0
Aug 01, 2015
3.1.0
May 24, 2015
3.0.2
Apr 09, 2015
3.0.1
Mar 10, 2015
3.0.0
Feb 09, 2015
2.2.0
Jan 01, 2015
2.1.0
Dec 07, 2014
2.0.3
Nov 25, 2014
2.0.2
Nov 13, 2014
2.0.1
Nov 05, 2014
2.0.0
Oct 19, 2014
1.0.6
Jul 26, 2014
1.0.5
Jul 05, 2014
1.0.4
Jun 14, 2014
1.0.2
May 14, 2014
1.0.1
May 07, 2014
0
Apr 08, 2014
First release

Compare with Category Top Apps

Metrics
Current App
Category Top Average
Difference
Metrics
Current App
Category Top Average
Difference
Rating
Current App: 4.54
Category Top Average: 3.67
+0.87
Number of Ratings (Voted)
Current App: 5.4K
Category Top Average: 668.8K
-663.4K
App Age
Current App: 8y 6m
Category Top Average: 8y 2m
+0y 3m
In-app Purchases Price
Current App: $0.00
Category Top Average: $47.95
-$47.95
Update Frequency
Current App: 33d
Category Top Average: 31d
2d
Title Length
Current App: 22
Category Top Average: 24
-2
Subtitle Length
Current App: 0
Category Top Average: 26
-26
Description Length
Current App: 893
Category Top Average: 2 813
-1 920
Number of Screenshots
Current App: 0
Category Top Average: 0
Size
Current App: 161MB
Category Top Average: 188MB
-27MB

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Ranking Keywords

Keywords
Country
App Rank
zendesk
🇦🇺  Australia
4
freshdesk support desk
🇨🇳  China
1
support
🇭🇰  Hong Kong
24
zendesk support
🇰🇼  Kuwait
3
management solutions
🇻🇳  Vietnam
16

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Deliver exceptional customer support on the go. Unchain yourself from your helpdesk and make your customers happy with the Freshdesk Support Desk app for iOS. Streamline customer queries from multiple channels and answer them easily from your phone. Freshdesk Support Desk is an online customer support software that lets you support your customers across channels like email, phone, chat, Facebook, Twitter, and your website. Key Features: Get a quick overview of your helpdesk. Access all tickets available to you. Prioritize the tickets that need your attention with filters before responding. Manage your support - Set priorities, assign agents, change tickets statuses. Race through routine actions with one-click scenario automations. Delete tickets and block spam right from your phone. Log time spent on a ticket. Stay informed about all updates and changes with push notifications.}
Read more
Description (
Characters: 893 of 4000
)
Deliver exceptional customer support on the go. Unchain yourself from your helpdesk and make your customers happy with the Freshdesk Support Desk app for iOS. Streamline customer queries from multiple channels and answer them easily from your phone. Freshdesk Support Desk is an online customer support software that lets you support your customers across channels like email, phone, chat, Facebook, Twitter, and your website. Key Features: Get a quick overview of your helpdesk. Access all tickets available to you. Prioritize the tickets that need your attention with filters before responding. Manage your support - Set priorities, assign agents, change tickets statuses. Race through routine actions with one-click scenario automations. Delete tickets and block spam right from your phone. Log time spent on a ticket. Stay informed about all updates and changes with push notifications.}
Read more
Description (
Characters: 893 of 4000
)
Deliver exceptional customer support on the go. Unchain yourself from your helpdesk and make your customers happy with the Freshdesk Support Desk app for iOS. Streamline customer queries from multiple channels and answer them easily from your phone. Freshdesk Support Desk is an online customer support software that lets you support your customers across channels like email, phone, chat, Facebook, Twitter, and your website. Key Features: Get a quick overview of your helpdesk. Access all tickets available to you. Prioritize the tickets that need your attention with filters before responding. Manage your support - Set priorities, assign agents, change tickets statuses. Race through routine actions with one-click scenario automations. Delete tickets and block spam right from your phone. Log time spent on a ticket. Stay informed about all updates and changes with push notifications.}
Read more
Description (
Characters: 893 of 4000
)
Deliver exceptional customer support on the go. Unchain yourself from your helpdesk and make your customers happy with the Freshdesk Support Desk app for iOS. Streamline customer queries from multiple channels and answer them easily from your phone. Freshdesk Support Desk is an online customer support software that lets you support your customers across channels like email, phone, chat, Facebook, Twitter, and your website. Key Features: Get a quick overview of your helpdesk. Access all tickets available to you. Prioritize the tickets that need your attention with filters before responding. Manage your support - Set priorities, assign agents, change tickets statuses. Race through routine actions with one-click scenario automations. Delete tickets and block spam right from your phone. Log time spent on a ticket. Stay informed about all updates and changes with push notifications.}
Read more
Description (
Characters: 893 of 4000
)
Deliver exceptional customer support on the go. Unchain yourself from your helpdesk and make your customers happy with the Freshdesk Support Desk app for iOS. Streamline customer queries from multiple channels and answer them easily from your phone. Freshdesk Support Desk is an online customer support software that lets you support your customers across channels like email, phone, chat, Facebook, Twitter, and your website. Key Features: Get a quick overview of your helpdesk. Access all tickets available to you. Prioritize the tickets that need your attention with filters before responding. Manage your support - Set priorities, assign agents, change tickets statuses. Race through routine actions with one-click scenario automations. Delete tickets and block spam right from your phone. Log time spent on a ticket. Stay informed about all updates and changes with push notifications.}
Read more
Description (
Characters: 893 of 4000
)
Deliver exceptional customer support on the go. Unchain yourself from your helpdesk and make your customers happy with the Freshdesk Support Desk app for iOS. Streamline customer queries from multiple channels and answer them easily from your phone. Freshdesk Support Desk is an online customer support software that lets you support your customers across channels like email, phone, chat, Facebook, Twitter, and your website. Key Features: Get a quick overview of your helpdesk. Access all tickets available to you. Prioritize the tickets that need your attention with filters before responding. Manage your support - Set priorities, assign agents, change tickets statuses. Race through routine actions with one-click scenario automations. Delete tickets and block spam right from your phone. Log time spent on a ticket. Stay informed about all updates and changes with push notifications.}
Read more
Description (
Characters: 893 of 4000
)
Deliver exceptional customer support on the go. Unchain yourself from your helpdesk and make your customers happy with the Freshdesk Support Desk app for iOS. Streamline customer queries from multiple channels and answer them easily from your phone. Freshdesk Support Desk is an online customer support software that lets you support your customers across channels like email, phone, chat, Facebook, Twitter, and your website. Key Features: Get a quick overview of your helpdesk. Access all tickets available to you. Prioritize the tickets that need your attention with filters before responding. Manage your support - Set priorities, assign agents, change tickets statuses. Race through routine actions with one-click scenario automations. Delete tickets and block spam right from your phone. Log time spent on a ticket. Stay informed about all updates and changes with push notifications.}
Read more
Description (
Characters: 893 of 4000
)
Deliver exceptional customer support on the go. Unchain yourself from your helpdesk and make your customers happy with the Freshdesk Support Desk app for iOS. Streamline customer queries from multiple channels and answer them easily from your phone. Freshdesk Support Desk is an online customer support software that lets you support your customers across channels like email, phone, chat, Facebook, Twitter, and your website. Key Features: Get a quick overview of your helpdesk. Access all tickets available to you. Prioritize the tickets that need your attention with filters before responding. Manage your support - Set priorities, assign agents, change tickets statuses. Race through routine actions with one-click scenario automations. Delete tickets and block spam right from your phone. Log time spent on a ticket. Stay informed about all updates and changes with push notifications.}
Read more
Description (
Characters: 893 of 4000
)
Deliver exceptional customer support on the go. Unchain yourself from your helpdesk and make your customers happy with the Freshdesk Support Desk app for iOS. Streamline customer queries from multiple channels and answer them easily from your phone. Freshdesk Support Desk is an online customer support software that lets you support your customers across channels like email, phone, chat, Facebook, Twitter, and your website. Key Features: Get a quick overview of your helpdesk. Access all tickets available to you. Prioritize the tickets that need your attention with filters before responding. Manage your support - Set priorities, assign agents, change tickets statuses. Race through routine actions with one-click scenario automations. Delete tickets and block spam right from your phone. Log time spent on a ticket. Stay informed about all updates and changes with push notifications.}
Read more
Description (
Characters: 893 of 4000
)
Deliver exceptional customer support on the go. Unchain yourself from your helpdesk and make your customers happy with the Freshdesk Support Desk app for iOS. Streamline customer queries from multiple channels and answer them easily from your phone. Freshdesk Support Desk is an online customer support software that lets you support your customers across channels like email, phone, chat, Facebook, Twitter, and your website. Key Features: Get a quick overview of your helpdesk. Access all tickets available to you. Prioritize the tickets that need your attention with filters before responding. Manage your support - Set priorities, assign agents, change tickets statuses. Race through routine actions with one-click scenario automations. Delete tickets and block spam right from your phone. Log time spent on a ticket. Stay informed about all updates and changes with push notifications.}
Read more
Description (
Characters: 893 of 4000
)
Deliver exceptional customer support on the go. Unchain yourself from your helpdesk and make your customers happy with the Freshdesk Support Desk app for iOS. Streamline customer queries from multiple channels and answer them easily from your phone. Freshdesk Support Desk is an online customer support software that lets you support your customers across channels like email, phone, chat, Facebook, Twitter, and your website. Key Features: Get a quick overview of your helpdesk. Access all tickets available to you. Prioritize the tickets that need your attention with filters before responding. Manage your support - Set priorities, assign agents, change tickets statuses. Race through routine actions with one-click scenario automations. Delete tickets and block spam right from your phone. Log time spent on a ticket. Stay informed about all updates and changes with push notifications.}
Read more
Description (
Characters: 893 of 4000
)
Deliver exceptional customer support on the go. Unchain yourself from your helpdesk and make your customers happy with the Freshdesk Support Desk app for iOS. Streamline customer queries from multiple channels and answer them easily from your phone. Freshdesk Support Desk is an online customer support software that lets you support your customers across channels like email, phone, chat, Facebook, Twitter, and your website. Key Features: Get a quick overview of your helpdesk. Access all tickets available to you. Prioritize the tickets that need your attention with filters before responding. Manage your support - Set priorities, assign agents, change tickets statuses. Race through routine actions with one-click scenario automations. Delete tickets and block spam right from your phone. Log time spent on a ticket. Stay informed about all updates and changes with push notifications.}
Read more
Description (
Characters: 893 of 4000
)
Deliver exceptional customer support on the go. Unchain yourself from your helpdesk and make your customers happy with the Freshdesk Support Desk app for iOS. Streamline customer queries from multiple channels and answer them easily from your phone. Freshdesk Support Desk is an online customer support software that lets you support your customers across channels like email, phone, chat, Facebook, Twitter, and your website. Key Features: Get a quick overview of your helpdesk. Access all tickets available to you. Prioritize the tickets that need your attention with filters before responding. Manage your support - Set priorities, assign agents, change tickets statuses. Race through routine actions with one-click scenario automations. Delete tickets and block spam right from your phone. Log time spent on a ticket. Stay informed about all updates and changes with push notifications.}
Read more
Description (
Characters: 893 of 4000
)
Deliver exceptional customer support on the go. Unchain yourself from your helpdesk and make your customers happy with the Freshdesk Support Desk app for iOS. Streamline customer queries from multiple channels and answer them easily from your phone. Freshdesk Support Desk is an online customer support software that lets you support your customers across channels like email, phone, chat, Facebook, Twitter, and your website. Key Features: Get a quick overview of your helpdesk. Access all tickets available to you. Prioritize the tickets that need your attention with filters before responding. Manage your support - Set priorities, assign agents, change tickets statuses. Race through routine actions with one-click scenario automations. Delete tickets and block spam right from your phone. Log time spent on a ticket. Stay informed about all updates and changes with push notifications.}
Read more
Description (
Characters: 893 of 4000
)
Deliver exceptional customer support on the go. Unchain yourself from your helpdesk and make your customers happy with the Freshdesk Support Desk app for iOS. Streamline customer queries from multiple channels and answer them easily from your phone. Freshdesk Support Desk is an online customer support software that lets you support your customers across channels like email, phone, chat, Facebook, Twitter, and your website. Key Features: Get a quick overview of your helpdesk. Access all tickets available to you. Prioritize the tickets that need your attention with filters before responding. Manage your support - Set priorities, assign agents, change tickets statuses. Race through routine actions with one-click scenario automations. Delete tickets and block spam right from your phone. Log time spent on a ticket. Stay informed about all updates and changes with push notifications.}
Read more
Description (
Characters: 893 of 4000
)
Deliver exceptional customer support on the go. Unchain yourself from your helpdesk and make your customers happy with the Freshdesk Support Desk app for iOS. Streamline customer queries from multiple channels and answer them easily from your phone. Freshdesk Support Desk is an online customer support software that lets you support your customers across channels like email, phone, chat, Facebook, Twitter, and your website. Key Features: Get a quick overview of your helpdesk. Access all tickets available to you. Prioritize the tickets that need your attention with filters before responding. Manage your support - Set priorities, assign agents, change tickets statuses. Race through routine actions with one-click scenario automations. Delete tickets and block spam right from your phone. Log time spent on a ticket. Stay informed about all updates and changes with push notifications.}
Read more
Description (
Characters: 893 of 4000
)
Deliver exceptional customer support on the go. Unchain yourself from your helpdesk and make your customers happy with the Freshdesk Support Desk app for iOS. Streamline customer queries from multiple channels and answer them easily from your phone. Freshdesk Support Desk is an online customer support software that lets you support your customers across channels like email, phone, chat, Facebook, Twitter, and your website. Key Features: Get a quick overview of your helpdesk. Access all tickets available to you. Prioritize the tickets that need your attention with filters before responding. Manage your support - Set priorities, assign agents, change tickets statuses. Race through routine actions with one-click scenario automations. Delete tickets and block spam right from your phone. Log time spent on a ticket. Stay informed about all updates and changes with push notifications.}
Read more
Description (
Characters: 893 of 4000
)
Deliver exceptional customer support on the go. Unchain yourself from your helpdesk and make your customers happy with the Freshdesk Support Desk app for iOS. Streamline customer queries from multiple channels and answer them easily from your phone. Freshdesk Support Desk is an online customer support software that lets you support your customers across channels like email, phone, chat, Facebook, Twitter, and your website. Key Features: Get a quick overview of your helpdesk. Access all tickets available to you. Prioritize the tickets that need your attention with filters before responding. Manage your support - Set priorities, assign agents, change tickets statuses. Race through routine actions with one-click scenario automations. Delete tickets and block spam right from your phone. Log time spent on a ticket. Stay informed about all updates and changes with push notifications.}
Read more
Description (
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Deliver exceptional customer support on the go. Unchain yourself from your helpdesk and make your customers happy with the Freshdesk Support Desk app for iOS. Streamline customer queries from multiple channels and answer them easily from your phone. Freshdesk Support Desk is an online customer support software that lets you support your customers across channels like email, phone, chat, Facebook, Twitter, and your website. Key Features: Get a quick overview of your helpdesk. Access all tickets available to you. Prioritize the tickets that need your attention with filters before responding. Manage your support - Set priorities, assign agents, change tickets statuses. Race through routine actions with one-click scenario automations. Delete tickets and block spam right from your phone. Log time spent on a ticket. Stay informed about all updates and changes with push notifications.}
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Deliver exceptional customer support on the go. Unchain yourself from your helpdesk and make your customers happy with the Freshdesk Support Desk app for iOS. Streamline customer queries from multiple channels and answer them easily from your phone. Freshdesk Support Desk is an online customer support software that lets you support your customers across channels like email, phone, chat, Facebook, Twitter, and your website. Key Features: Get a quick overview of your helpdesk. Access all tickets available to you. Prioritize the tickets that need your attention with filters before responding. Manage your support - Set priorities, assign agents, change tickets statuses. Race through routine actions with one-click scenario automations. Delete tickets and block spam right from your phone. Log time spent on a ticket. Stay informed about all updates and changes with push notifications.}
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Deliver exceptional customer support on the go. Unchain yourself from your helpdesk and make your customers happy with the Freshdesk Support Desk app for iOS. Streamline customer queries from multiple channels and answer them easily from your phone. Freshdesk Support Desk is an online customer support software that lets you support your customers across channels like email, phone, chat, Facebook, Twitter, and your website. Key Features: Get a quick overview of your helpdesk. Access all tickets available to you. Prioritize the tickets that need your attention with filters before responding. Manage your support - Set priorities, assign agents, change tickets statuses. Race through routine actions with one-click scenario automations. Delete tickets and block spam right from your phone. Log time spent on a ticket. Stay informed about all updates and changes with push notifications.}
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Deliver exceptional customer support on the go. Unchain yourself from your helpdesk and make your customers happy with the Freshdesk Support Desk app for iOS. Streamline customer queries from multiple channels and answer them easily from your phone. Freshdesk Support Desk is an online customer support software that lets you support your customers across channels like email, phone, chat, Facebook, Twitter, and your website. Key Features: Get a quick overview of your helpdesk. Access all tickets available to you. Prioritize the tickets that need your attention with filters before responding. Manage your support - Set priorities, assign agents, change tickets statuses. Race through routine actions with one-click scenario automations. Delete tickets and block spam right from your phone. Log time spent on a ticket. Stay informed about all updates and changes with push notifications.}
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Deliver exceptional customer support on the go. Unchain yourself from your helpdesk and make your customers happy with the Freshdesk Support Desk app for iOS. Streamline customer queries from multiple channels and answer them easily from your phone. Freshdesk Support Desk is an online customer support software that lets you support your customers across channels like email, phone, chat, Facebook, Twitter, and your website. Key Features: Get a quick overview of your helpdesk. Access all tickets available to you. Prioritize the tickets that need your attention with filters before responding. Manage your support - Set priorities, assign agents, change tickets statuses. Race through routine actions with one-click scenario automations. Delete tickets and block spam right from your phone. Log time spent on a ticket. Stay informed about all updates and changes with push notifications.}
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Deliver exceptional customer support on the go. Unchain yourself from your helpdesk and make your customers happy with the Freshdesk Support Desk app for iOS. Streamline customer queries from multiple channels and answer them easily from your phone. Freshdesk Support Desk is an online customer support software that lets you support your customers across channels like email, phone, chat, Facebook, Twitter, and your website. Key Features: Get a quick overview of your helpdesk. Access all tickets available to you. Prioritize the tickets that need your attention with filters before responding. Manage your support - Set priorities, assign agents, change tickets statuses. Race through routine actions with one-click scenario automations. Delete tickets and block spam right from your phone. Log time spent on a ticket. Stay informed about all updates and changes with push notifications.}
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Deliver exceptional customer support on the go. Unchain yourself from your helpdesk and make your customers happy with the Freshdesk Support Desk app for iOS. Streamline customer queries from multiple channels and answer them easily from your phone. Freshdesk Support Desk is an online customer support software that lets you support your customers across channels like email, phone, chat, Facebook, Twitter, and your website. Key Features: Get a quick overview of your helpdesk. Access all tickets available to you. Prioritize the tickets that need your attention with filters before responding. Manage your support - Set priorities, assign agents, change tickets statuses. Race through routine actions with one-click scenario automations. Delete tickets and block spam right from your phone. Log time spent on a ticket. Stay informed about all updates and changes with push notifications.}
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Description (
Characters: 893 of 4000
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Deliver exceptional customer support on the go. Unchain yourself from your helpdesk and make your customers happy with the Freshdesk Support Desk app for iOS. Streamline customer queries from multiple channels and answer them easily from your phone. Freshdesk Support Desk is an online customer support software that lets you support your customers across channels like email, phone, chat, Facebook, Twitter, and your website. Key Features: Get a quick overview of your helpdesk. Access all tickets available to you. Prioritize the tickets that need your attention with filters before responding. Manage your support - Set priorities, assign agents, change tickets statuses. Race through routine actions with one-click scenario automations. Delete tickets and block spam right from your phone. Log time spent on a ticket. Stay informed about all updates and changes with push notifications.}
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Description (
Characters: 893 of 4000
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Deliver exceptional customer support on the go. Unchain yourself from your helpdesk and make your customers happy with the Freshdesk Support Desk app for iOS. Streamline customer queries from multiple channels and answer them easily from your phone. Freshdesk Support Desk is an online customer support software that lets you support your customers across channels like email, phone, chat, Facebook, Twitter, and your website. Key Features: Get a quick overview of your helpdesk. Access all tickets available to you. Prioritize the tickets that need your attention with filters before responding. Manage your support - Set priorities, assign agents, change tickets statuses. Race through routine actions with one-click scenario automations. Delete tickets and block spam right from your phone. Log time spent on a ticket. Stay informed about all updates and changes with push notifications.}
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Deliver exceptional customer support on the go. Unchain yourself from your helpdesk and make your customers happy with the Freshdesk Support Desk app for iOS. Streamline customer queries from multiple channels and answer them easily from your phone. Freshdesk Support Desk is an online customer support software that lets you support your customers across channels like email, phone, chat, Facebook, Twitter, and your website. Key Features: Get a quick overview of your helpdesk. Access all tickets available to you. Prioritize the tickets that need your attention with filters before responding. Manage your support - Set priorities, assign agents, change tickets statuses. Race through routine actions with one-click scenario automations. Delete tickets and block spam right from your phone. Log time spent on a ticket. Stay informed about all updates and changes with push notifications.}
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Characters: 893 of 4000
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Deliver exceptional customer support on the go. Unchain yourself from your helpdesk and make your customers happy with the Freshdesk Support Desk app for iOS. Streamline customer queries from multiple channels and answer them easily from your phone. Freshdesk Support Desk is an online customer support software that lets you support your customers across channels like email, phone, chat, Facebook, Twitter, and your website. Key Features: Get a quick overview of your helpdesk. Access all tickets available to you. Prioritize the tickets that need your attention with filters before responding. Manage your support - Set priorities, assign agents, change tickets statuses. Race through routine actions with one-click scenario automations. Delete tickets and block spam right from your phone. Log time spent on a ticket. Stay informed about all updates and changes with push notifications.}
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Description (
Characters: 893 of 4000
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Deliver exceptional customer support on the go. Unchain yourself from your helpdesk and make your customers happy with the Freshdesk Support Desk app for iOS. Streamline customer queries from multiple channels and answer them easily from your phone. Freshdesk Support Desk is an online customer support software that lets you support your customers across channels like email, phone, chat, Facebook, Twitter, and your website. Key Features: Get a quick overview of your helpdesk. Access all tickets available to you. Prioritize the tickets that need your attention with filters before responding. Manage your support - Set priorities, assign agents, change tickets statuses. Race through routine actions with one-click scenario automations. Delete tickets and block spam right from your phone. Log time spent on a ticket. Stay informed about all updates and changes with push notifications.}
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Description (
Characters: 893 of 4000
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Deliver exceptional customer support on the go. Unchain yourself from your helpdesk and make your customers happy with the Freshdesk Support Desk app for iOS. Streamline customer queries from multiple channels and answer them easily from your phone. Freshdesk Support Desk is an online customer support software that lets you support your customers across channels like email, phone, chat, Facebook, Twitter, and your website. Key Features: Get a quick overview of your helpdesk. Access all tickets available to you. Prioritize the tickets that need your attention with filters before responding. Manage your support - Set priorities, assign agents, change tickets statuses. Race through routine actions with one-click scenario automations. Delete tickets and block spam right from your phone. Log time spent on a ticket. Stay informed about all updates and changes with push notifications.}
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Description (
Characters: 893 of 4000
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Deliver exceptional customer support on the go. Unchain yourself from your helpdesk and make your customers happy with the Freshdesk Support Desk app for iOS. Streamline customer queries from multiple channels and answer them easily from your phone. Freshdesk Support Desk is an online customer support software that lets you support your customers across channels like email, phone, chat, Facebook, Twitter, and your website. Key Features: Get a quick overview of your helpdesk. Access all tickets available to you. Prioritize the tickets that need your attention with filters before responding. Manage your support - Set priorities, assign agents, change tickets statuses. Race through routine actions with one-click scenario automations. Delete tickets and block spam right from your phone. Log time spent on a ticket. Stay informed about all updates and changes with push notifications.}
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Description (
Characters: 893 of 4000
)
Deliver exceptional customer support on the go. Unchain yourself from your helpdesk and make your customers happy with the Freshdesk Support Desk app for iOS. Streamline customer queries from multiple channels and answer them easily from your phone. Freshdesk Support Desk is an online customer support software that lets you support your customers across channels like email, phone, chat, Facebook, Twitter, and your website. Key Features: Get a quick overview of your helpdesk. Access all tickets available to you. Prioritize the tickets that need your attention with filters before responding. Manage your support - Set priorities, assign agents, change tickets statuses. Race through routine actions with one-click scenario automations. Delete tickets and block spam right from your phone. Log time spent on a ticket. Stay informed about all updates and changes with push notifications.}
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Description (
Characters: 893 of 4000
)
Deliver exceptional customer support on the go. Unchain yourself from your helpdesk and make your customers happy with the Freshdesk Support Desk app for iOS. Streamline customer queries from multiple channels and answer them easily from your phone. Freshdesk Support Desk is an online customer support software that lets you support your customers across channels like email, phone, chat, Facebook, Twitter, and your website. Key Features: Get a quick overview of your helpdesk. Access all tickets available to you. Prioritize the tickets that need your attention with filters before responding. Manage your support - Set priorities, assign agents, change tickets statuses. Race through routine actions with one-click scenario automations. Delete tickets and block spam right from your phone. Log time spent on a ticket. Stay informed about all updates and changes with push notifications.}
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Description (
Characters: 893 of 4000
)
Deliver exceptional customer support on the go. Unchain yourself from your helpdesk and make your customers happy with the Freshdesk Support Desk app for iOS. Streamline customer queries from multiple channels and answer them easily from your phone. Freshdesk Support Desk is an online customer support software that lets you support your customers across channels like email, phone, chat, Facebook, Twitter, and your website. Key Features: Get a quick overview of your helpdesk. Access all tickets available to you. Prioritize the tickets that need your attention with filters before responding. Manage your support - Set priorities, assign agents, change tickets statuses. Race through routine actions with one-click scenario automations. Delete tickets and block spam right from your phone. Log time spent on a ticket. Stay informed about all updates and changes with push notifications.}
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Description (
Characters: 893 of 4000
)
Deliver exceptional customer support on the go. Unchain yourself from your helpdesk and make your customers happy with the Freshdesk Support Desk app for iOS. Streamline customer queries from multiple channels and answer them easily from your phone. Freshdesk Support Desk is an online customer support software that lets you support your customers across channels like email, phone, chat, Facebook, Twitter, and your website. Key Features: Get a quick overview of your helpdesk. Access all tickets available to you. Prioritize the tickets that need your attention with filters before responding. Manage your support - Set priorities, assign agents, change tickets statuses. Race through routine actions with one-click scenario automations. Delete tickets and block spam right from your phone. Log time spent on a ticket. Stay informed about all updates and changes with push notifications.}
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Rating
4.5
5 772 voters

Reviews

Availability in countries

How to download Freshdesk Support Desk for iOS?

This app is available for iOS, so you can log into your App Store, find it and start downloading.

Easy way to install Freshdesk Support Desk on smartphone from Asolytics. Just click on ”Get the app” button.

Freshdesk Support Desk statistics

Freshdesk Support Desk rating on App Store is 4.54. According to Freshdesk Support Desk reviews app has 5 772 votes. On Asolytics you can read reviews of users and sort on:

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Latest update was on Jul 04, 2022.

Who created Freshdesk Support Desk?

The developer name is FRESHWORKS TECHNOLOGIES PRIVATE LIMITED. Age of application is 8 years 6 months.

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